AutoNation Subaru Spokane Valley

We were welcomed at the door and our visit only got better. Our assigned salesman, Anthony, is a former mechanic and he was on top of his game in explaining all aspects of the new Touring XT that we pu better. Our assigned salesman, Anthony, is a former mechanic and he was on top of his game in explaining all aspects of the new Touring XT that we purchased. He reached out to others when he didn't have the answer, and the AutoNation team easily addressed our questions and curiosity while making the financial aspects painless. The first week's post-purchase treatment has been spectacular as we look forward to our 14-day follow-up overview of the car's technology back at the dealership. More

The dealership was very attentive and made me feel welcomed and made me a priority. They got me some refreshments while getting a vehicle to drive that was very close to what I was looking at. welcomed and made me a priority. They got me some refreshments while getting a vehicle to drive that was very close to what I was looking at. More

Jake in the service department was absolutely amazing! And Josh in sales was so kind. They were all so willing to help in any way they could. I appreciate all their hard work! And Josh in sales was so kind. They were all so willing to help in any way they could. I appreciate all their hard work! More

Had the car I wanted. Sales people very nice and helpful. I didn’t feel pressured at all. Great car buying experience! Sales people very nice and helpful. I didn’t feel pressured at all. Great car buying experience! More

I took my 2013 Subaru Crosstrek XV in for the Shift Plate Guide. I also ask to check my transmission. I have a very good used car warranty. When trying to check the computer for codes on the transmission Guide. I also ask to check my transmission. I have a very good used car warranty. When trying to check the computer for codes on the transmission they had no communication with the computer when they plugged into it. They said the ECM was bad. They put a new ECM in that did not fix the problem. So then they said it needed a wiring harness. They want $1,027.66 over what the warranty company will pay for the shift plate and the ECM. They wanted another $1,800.00 for the wiring harness. I said no rap it up and I will take it somewhere else. They send me out I find later running on the old ECM with it hanging by the wires with the new ECM in place and never programed. So they make me pay for a miss diagnosis and sent me out the door with an incomplete repair. I took it back and said I want my money back for the work they did not do. They said they would repair it. What a joke. I would never take anything to these people. More

They offered me a shuttle to take me home since the recall items would take all day. When the car was ready, they texted me and arranged for the shuttle to pick me up. They treated me with respect and recall items would take all day. When the car was ready, they texted me and arranged for the shuttle to pick me up. They treated me with respect and didn't try to pressure me to purchase anything. They gave me suggestions on things that might need attention. Overall, it was the best experience I've had with a dealership! More

Service and sales are both fantastic with friendly and caring staff who communicate follow through on what they say they would do. caring staff who communicate follow through on what they say they would do. More

Very easy to work with from start to finish. On time for appointments and Tyler was fantastic to work with. I would recommend to all I know On time for appointments and Tyler was fantastic to work with. I would recommend to all I know More

excellent service, Joseph is a great help with items the car may need, no pressure to add these items if I did. to wish to. Very thorough, professional, great attitude and very clean show room and waiting car may need, no pressure to add these items if I did. to wish to. Very thorough, professional, great attitude and very clean show room and waiting are. Interacting with James also makes wait time go by, James continues to provide quality customer service. More

My buying experience was smooth, pleasant, friendly and trouble free. Tyler was professional and nice to work with. trouble free. Tyler was professional and nice to work with. More