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AutoNation Subaru Scottsdale - Service Center

Scottsdale, AZ

4.5
406 Reviews

406 Reviews of AutoNation Subaru Scottsdale - Service Center

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November 08, 2022

great service, clean place, left my car clean. wish they could have been a little more prompt since I had the first appointment in the morning. More

by schullerbetsy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Russo
Nov 16, 2022 -

AutoNation Subaru Scottsdale responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 06, 2022

The best in the state. Professional friendly. On time and efficient. They don't sugarcoat it. They just tell you what you need to know. They are straightforward with the kn More

by Debbie1255
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven
Nov 13, 2022 -

AutoNation Subaru Scottsdale responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you need more help, our team is available to talk -- safe travels!

November 05, 2022

The customer service was awesome. I felt they had a genuine interest in meeting the needs of repairing the issues with my car. The staff members were also very friendly and knowledg More

by 1socalnative
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Nov 14, 2022 -

AutoNation Subaru Scottsdale responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

November 03, 2022

Extremely competent and knowledgeable. My service advisor, Gary Gonce is the best!!!! Courteous and accommodating, I cannot say enough good things about this team. I would never go to a d More

by Emjordanphx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Gonce
Nov 11, 2022 -

AutoNation Subaru Scottsdale responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

October 31, 2022

This will be the last time my car gets its regular service done at this dealership . Oil filler cap was left off causing a mess and dealer can not guarantee no future damage . More

by Tschwab
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lisa Parasrami
Nov 08, 2022 -

AutoNation Subaru Scottsdale responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Subaru Scottsdale take our reviews very seriously. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (480) 420-3440. We hope to hear from you.

October 30, 2022

Great customer service. I was able to get an appointment very quickly. Staff and friendly and knowledgeable. More

by anahij88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Nov 07, 2022 -

AutoNation Subaru Scottsdale responded

Hello, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

October 27, 2022

I repeated over and over what were the issues and two hours later nothing. Waste of time!!! More

by nik.rasajski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew, Lisa Parasrami
Nov 04, 2022 -

AutoNation Subaru Scottsdale responded

Hi Nik, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (480) 420-3440. We hope to hear from you.

October 27, 2022

I’ve gotten my service done at this dealership for 10 years now. The service has always been excellent. While it’s clear they are doing the best they can, since Covid there’s been a lot of cutbacks. Ther More

by Deborah
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary
Nov 04, 2022 -

AutoNation Subaru Scottsdale responded

Hi Deborah, thank you for taking the time to leave us feedback. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 27, 2022

They got right on my car. Found the problem and fixed it all within an hour and a half. . More

by dewayne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Nov 04, 2022 -

AutoNation Subaru Scottsdale responded

Hi Dewayne, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

October 24, 2022

I scheduled an oil change and tire rotation and opted to wait in the office. I was in and out in about an hour. My wife and I live in Surprise, and despite having 2 Subaru dealers closer to us, have always More

by iceroo7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Harris
Nov 01, 2022 -

AutoNation Subaru Scottsdale responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

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