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AutoNation Subaru Scottsdale - Service Center
Scottsdale, AZ
405 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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405 Reviews of AutoNation Subaru Scottsdale - Service Center
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December 11, 2022
By far the best place to get your Subaru serviced. Their prices and expertise far exceeded my expectations, and have taken, and will continue to take my car to Scottsdale Subaru!! Their prices and expertise far exceeded my expectations, and have taken, and will continue to take my car to Scottsdale Subaru!! More
by Clester
Employees Worked With
Steve
December 09, 2022
I have been working with Autonation Subaru for 14 yrs and their. Service has been great and my car is running fine at almost 15 Years and 175,00 miles! Eleanore their. Service has been great and my car is running fine at almost 15 Years and 175,00 miles! Eleanore More
by Eleanoreros
Employees Worked With
Gary Goane
December 08, 2022
Steve Russo is an excellent manager in the service department. Very response gets things done! Communicates to the customer extremely well. In addition a friendly and personable individual. An asset department. Very response gets things done! Communicates to the customer extremely well. In addition a friendly and personable individual. An asset to your service department More
by Kris1953
Employees Worked With
Steve russo
December 07, 2022
I Have worked with Gary twice now on my Subaru Forester. He is professional and honest. I appreciate his attention to detail and ability to keep the flow of the day going within the service department. He is professional and honest. I appreciate his attention to detail and ability to keep the flow of the day going within the service department. More
by Josh.genevro
Employees Worked With
Gary
December 05, 2022
Gary has always gone out of his way to make sure that I get the service I need and at the same time giving me the option to delay service that can be reasonably delayed. The other service reps that I have get the service I need and at the same time giving me the option to delay service that can be reasonably delayed. The other service reps that I have dealt with seem as competent and trustworthy. More
by m_helfand
Employees Worked With
Gary
December 03, 2022
Good diagnostics, report and service. Our wheel bearing was replaced and the car ready for pickup much sooner than anticipated. Fees are reasonable. Our wheel bearing was replaced and the car ready for pickup much sooner than anticipated. Fees are reasonable. More
by Rond
Employees Worked With
Service dept employees
December 01, 2022
I should have never purchased a used vehicle from the dealership salesman. Worst experience of my life. I have had issues since day one. Once the car was sold, I was on my own, no Carfax, no test drive dealership salesman. Worst experience of my life. I have had issues since day one. Once the car was sold, I was on my own, no Carfax, no test drive, no explanation of how all the function of the car. The only nice thing, they did, they replaced the broken windshield, calibrated eyesight, repair scratches on the passenger vehicle don't you think that is the least they could do after spending 30K. My visit was including maintenance and a big issue with my car, while driving it goes from 40 to 0 in seconds and they cannot find the problem . This is a very scary situation because I can get hit at any time, I really do not feel secure in this car that's why I informed my insurance. It maybe the time to look for another vehicle. . Regardless of the model or year, below are the most commonly reported issues with respect to the Subaru CVT transmission. Pls visit the site of Olive.com Stalling – Owners complained that the vehicle would stall out and come to a sudden stop. Others experienced stalling while driving without the ability to turn the vehicle back on. Shuddering, Shaking and Bumps – If a CVT belt or pulley is not working properly, it can cause the car to shake or shudder, which was experienced by consumers throughout the years and models. Knocking and Jerking – Another common problem were loud noises, such as knocks and jerking. Some owners reported loud thud noises coming from the transmission area too. Hesitation – The car not wanting to get going was consistently noted. Owners complained that their Subaru would not “go” when the gas pedal was pressed or would hesitate or pause for a moment after the gas pedal was engaged. It's not the hook under the car who does that. It's a fact that exist with the transmission. Is there a recall for this situation. In closing I want to thank you Steven for his professionalism. More
by saildeworld
Employees Worked With
Steven Russo
November 30, 2022
Excellent customer experience with Andrew when I brought my Forester in for service. Very thorough and professional group of individuals. I feel like Subaru is all about the customer experience and is a tru my Forester in for service. Very thorough and professional group of individuals. I feel like Subaru is all about the customer experience and is a trust worthy organization. More
by mkmetcalf05
Employees Worked With
Andrew
November 29, 2022
Always a pleasant experience when I take my Forester for service. I had my Lab, Sofie with me. Everyone was very welcoming of her. My car was taken in immediately for an oil change. I appreciate Steve, my service. I had my Lab, Sofie with me. Everyone was very welcoming of her. My car was taken in immediately for an oil change. I appreciate Steve, my service manager, who is always friendly, professional, and doesn't try to "up-sell" other services. In less than an hour, Sofie and I were on our way in a nice clean Forester! More
by Val
Employees Worked With
Steve Russo
