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AutoNation Subaru Scottsdale - Service Center
Scottsdale, AZ
401 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
401 Reviews of AutoNation Subaru Scottsdale - Service Center
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July 29, 2021
A wonderful experience. As a young female clearly not from the area, I felt I received transparent communication, honesty, and genuine care. I was clearly struggling with my options and i never felt forc from the area, I felt I received transparent communication, honesty, and genuine care. I was clearly struggling with my options and i never felt forced and was encouraged to shop around. I obviously ended up getting all my service work here. Great service, great people, great deals, great prices! More
by gbiers_9
Employees Worked With
Mike Dryden
July 29, 2021
I've always found the staff at Autonation Subaru in Scottsdale to be friendly and helpful. When I was looking for a new car, they had the best prices (by far). When I have my car serviced, they are fri Scottsdale to be friendly and helpful. When I was looking for a new car, they had the best prices (by far). When I have my car serviced, they are friendly and helpful. The service department at Autonation took care of problems another dealership refused to acknowledge. More
by jayrl
Employees Worked With
Marcus
July 24, 2021
Customer service in general was satisfactory. Mike Harris is very professional and the other associates were very courteous also. The service time was as I was told it would be. is very professional and the other associates were very courteous also. The service time was as I was told it would be. More
by pebradt
Employees Worked With
Mike Harris
July 24, 2021
Always great service. Mike Harris and Gary Gonce have always been helpful. Mike has assisted us for over 20 plus years. Highly recommend for your Subaru service needs always been helpful. Mike has assisted us for over 20 plus years. Highly recommend for your Subaru service needs More
by twhollender
Employees Worked With
Mike Harris - 5 Stars, Gary Gonce
February 11, 2019
Excellent service I am extremely satisfied with the service I received from Autonation Subaru in Scottsdale. They are thorough and fix the car perfectly. The service I am extremely satisfied with the service I received from Autonation Subaru in Scottsdale. They are thorough and fix the car perfectly. The service is speedy. More
by noname
Employees Worked With
Gary Gonce
January 21, 2019
Friendly, knowledgeable customer service This was my fourth routine maintenance service at this dealership. During that time, I have dealt with at least 10 different people. All excellent f This was my fourth routine maintenance service at this dealership. During that time, I have dealt with at least 10 different people. All excellent from greeter to cashier. More
by 300vern
Employees Worked With
Variety
April 04, 2017
Service and repair Bushing replacement and brake work was done in good time and at the estimated cost. Friendly and helpful staff both on service desk and working the sh Bushing replacement and brake work was done in good time and at the estimated cost. Friendly and helpful staff both on service desk and working the shuttle. More
by Andrew
Employees Worked With
Gary Gonce
August 13, 2016
Over the top customer service Kyle has been the best service advisor I have ever had the pleasure to work with. The process is always very easy. He always explains every thing upfr Kyle has been the best service advisor I have ever had the pleasure to work with. The process is always very easy. He always explains every thing upfront, is honest, and very nice to work with. That is all anyone wants. Thank you so much again Autonation Subaru for having an employee like Kyle around. More
by DubyaRX
Employees Worked With
Kyle Stringfellow
January 02, 2013
Before leaving New Mexico for Scottsdale, we had our car's brakes serviced (not by a Subaru dealer). Sunday before New Year's eve, the rear brakes failed (we thought worse at the time). Using only the car's brakes serviced (not by a Subaru dealer). Sunday before New Year's eve, the rear brakes failed (we thought worse at the time). Using only the phone, I arranged with Ron's help for him to receive the car from the towing company. On New Year's eve, Ron informed the service supervisor Garry of our problem. Garry had the car fixed in no time at all, even washed the car for us, and sent the shuttle to pick us up at the Boulder's. Great ending to a great vacation. More
by fitz_m
Employees Worked With
Ron Schuler , Gary Gonce
October 04, 2012
My Garmin GPS, Mapquest App and Google App could not bring me within sight of the dealership. The map link from the dealer's website shows the location as south of Hayden. I was told this problem has be bring me within sight of the dealership. The map link from the dealer's website shows the location as south of Hayden. I was told this problem has been known for over a year. Every flier, receipt, etc. should include a map. I'd been there about a year ago. But after a year you don't remember directions, what you quickly remember is the sense of frustration. It's been a year. Clearly upper management is not interested in attracting or keeping clients. More
by DozerAZ
Employees Worked With
Gary Gonce
