AutoNation Subaru Scottsdale - Service Center
Scottsdale, AZ
401 Reviews of AutoNation Subaru Scottsdale - Service Center
I have been taking my Forester here for service since we moved to Phoenix. They are so very nice, always prompt. There is a good sized waiting area. I would high recommend them. moved to Phoenix. They are so very nice, always prompt. There is a good sized waiting area. I would high recommend them. More
Always great, friendly service. We have two Subarus in the family and wouldn't consider taking them any place else! Steven in Service is super helpful, always available for questions, and takes great car the family and wouldn't consider taking them any place else! Steven in Service is super helpful, always available for questions, and takes great care of us and our cars. More
I had an issue with my hatchback(totally my fault) They were able to get me within an hour Marcus in the Service dept was amazing He let me know everything they needed to do and the timeline and price all were able to get me within an hour Marcus in the Service dept was amazing He let me know everything they needed to do and the timeline and price all up front Everyone and everything was done in a timely and friendly manner More
We had a battery problem with our Outback . We dropped it off at the dealership and they were able make the repair within an hour. Steven took care of everything very quickly and professionally. Excelle it off at the dealership and they were able make the repair within an hour. Steven took care of everything very quickly and professionally. Excellent service. More
I came in to have my coolant system checked under warranty and mentioned the level was low when cold and there was air in the coolant system. This was the second time I’ve been in for this issue. Mee warranty and mentioned the level was low when cold and there was air in the coolant system. This was the second time I’ve been in for this issue. Meeting with Steven both times. After waiting 2 hours I was told there are no issues with having air in my cooling system and everything was ok just as last time. After telling them I knew it wasn’t correct they said I would need to wait at least another hour for it to cool again Even though I had said it when I arrived. I requested my keys and will go to another dealership as I should not have to argue to have my car I’m paying for that’s under warranty fixed or even looked into to see the problem. They even tried to make me look like a bad guy in front of the showroom for wanting my car to run as it should acting like I was a problem. When I asked Steven if there was a manager there I was told there wasn’t which is pretty ridiculous if it’s true. More
Another great experience at AutoNation Scottsdale. I took my Subaru Ascent in for a regular maintenance. My service rep, Mike was very professional ( and personable). He had me in and out in less than an hou my Subaru Ascent in for a regular maintenance. My service rep, Mike was very professional ( and personable). He had me in and out in less than an hour. The waiting lounge is excellent; providing comfortable seating and beverages. More
My experience has always been great but this last time was especially great! Marcus was the Service Manager that helped me out and he was so nice in explaining everything as well as listening to my concer was especially great! Marcus was the Service Manager that helped me out and he was so nice in explaining everything as well as listening to my concerns. Definitely appreciated the explanation of my next maintenance milestone which will cost a fair amount of money… he explained so I would know what to expect… really appreciated that! It’s amazing how one person can really effect your experience! I’ll definitely be contacting him for my next service appointment. More
Customer service was friendly and efficient. Wait time was reasonable and service on time. Customer waiting area was comfortable and overall we were happy with service. was reasonable and service on time. Customer waiting area was comfortable and overall we were happy with service. More
As usual Steve is always the man who takes care of his customers with efficiency in addition to being a hard worker. He keeps me up to date of what's going on with status of my new car. He always strive customers with efficiency in addition to being a hard worker. He keeps me up to date of what's going on with status of my new car. He always strives for excellence and keeps his customers happy. Steve is a great asset to this dealership. More