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AutoNation Subaru Scottsdale - Service Center

Scottsdale, AZ

4.6
401 Reviews

401 Reviews of AutoNation Subaru Scottsdale - Service Center

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September 28, 2021

STEVEN RUSSO Always nice and efficient.Always On time STEVEN RUSSO Always nice and efficient. Always On time always do the job right and never ask for what is not needed. More

by BEAUFRENCHY1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
STEVEN RUSSO
Sep 29, 2021 -

AutoNation Subaru Scottsdale responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Subaru Scottsdale. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

September 27, 2021

Superior all around dealership. sales and maintenance. Mr Gary Gonce is excellent and is always helpful. More

by Jksloan3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Gonce
Sep 29, 2021 -

AutoNation Subaru Scottsdale responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

September 27, 2021

Efficient, Honest and Informative. The man that helped me told me if an update that I will need. I will do that when I have more time to leave car at dealership for the update. More

by maggie24301
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure
Sep 29, 2021 -

AutoNation Subaru Scottsdale responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

September 23, 2021

Mike Harris was great at getting my car in ASAP to repair a dangerous problem. More

by baoz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Harris
Sep 26, 2021 -

AutoNation Subaru Scottsdale responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 23, 2021

This dealership has the best service. I have been coming here a long time. The current staff has to do the work that two or more employees did previously. With that added responsibility, they are doing a More

by T Leonard
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Gary Gonce
Sep 26, 2021 -

AutoNation Subaru Scottsdale responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 22, 2021

I came in to fix the passenger side mirror. They ordered the wrong part despite being told multiple times which part needed to be replaced. They damaged the driver side mirror. The service director Tommy Tu More

by AnotherScrewedCustomer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tommy Tufano
Sep 24, 2021 -

AutoNation Subaru Scottsdale responded

Hi, we are deeply disappointed by your experience at AutoNation Subaru Scottsdale. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (480) 420-3440 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

September 22, 2021

Not great service. My Outback driver assistance tech and infotainment system have issues. The infotainment system crashes, and is unreliable defaulting to last known settings. The driver monitoring system i More

by RB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gary Gonce
Sep 24, 2021 -

AutoNation Subaru Scottsdale responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (480) 420-3440 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

September 21, 2021

My Subaru Crosstrek is the best ever and it makes sense to take it to a dealer for service. My experience with AutoNation Scottsdale has always been excellent and I have never had problems - just great se More

by Anna in Phoenix
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Russo
Sep 24, 2021 -

AutoNation Subaru Scottsdale responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 19, 2021

Service is great and Garry is alway a great help! Got my Forester service and done in an hour less time than anticipated. Always a pleasure! More

by jmgf1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Gonce
Sep 24, 2021 -

AutoNation Subaru Scottsdale responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Drive safe, and we'll see you on the road.

September 18, 2021

Very busy but still manage to accommodate everyones need in a timely manner. Always gracious. More

by kropp516
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Stinson, Gary Gonce , Richard Hose
Sep 23, 2021 -

AutoNation Subaru Scottsdale responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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