AutoNation Subaru Scottsdale - Service Center

The service was fast and accurate. The staff have a extensive knowledge and we're super friendly The staff have a extensive knowledge and we're super friendly More

Outstanding service staff, from my rep who makes sure I understand what work will be done and keeps me updated as work progresses to the techs who do a good job in a very reasonable amount of time. understand what work will be done and keeps me updated as work progresses to the techs who do a good job in a very reasonable amount of time. More

I’ve visited before and left with my car 3/4 of a qt over full with oil. Last trip they rotated my tires with out me approving. Oil change light was not reset sticker not replaced. If they miss the simple st full with oil. Last trip they rotated my tires with out me approving. Oil change light was not reset sticker not replaced. If they miss the simple steps what else are they forgetting? Won’t be back. More

Mike provided great service and took care of my concerns. He was very patient and courteous He was very patient and courteous More

The Service Dept. seemed unorganized. It is not set up for an easy customer flow. I walked in and 2 Service Dept. employees were sitting with no customers but did not seemed unorganized. It is not set up for an easy customer flow. I walked in and 2 Service Dept. employees were sitting with no customers but did not help me because the service person I was assigned to was busy with another customer. Customers waiting to be helped were left standing around not knowing what to do. I was told my service would take about an hour and a half and my car was ready when promised. Michael was very nice and explained my service to me. More

2013 Subaru Forester engine replacement. Engine ate a rocker arm at 100,900 miles. Quote was $9,000 for replacement of cylinder head on one side and a short block, time 30 days. They were Engine ate a rocker arm at 100,900 miles. Quote was $9,000 for replacement of cylinder head on one side and a short block, time 30 days. They were also supposed to do some other items while engine was out, new clutch & fly wheel up to new standard and front transmission half axel seals, gratis. Second star because they gave us a free loaner during repair, but only 1 star for the engine replacement. Never did get written guarantee. After getting the engine back, at 600 miles, hard check engine light. I had to get the induction bypass assemblies replaced. Another $1200. The Subaru dealer in St George said they had never seen this before in any Subaru. I suspect the disassembled engine was left outside in the August monsoon, causing the heavy rust in the bypass motor. Auto Nation Subaru Scottsdale never return my or the St George dealers calls about the problem. At 1000 miles, engine low oil light started coming on with on 1/2 quart down. $400 to replace sensor assembly that had a bent float cage. At same time replaced front ball joints. And they found the front half axel seals weeping transmission fluid, so replaced those too. Do not use their mechanical services. More

I have always received reliable service on my Subaru from AutoNation. My service advisor Steve is also easy to work with. Taking your car to a Subaru dealer also assures you are getting genuine Subaru part AutoNation. My service advisor Steve is also easy to work with. Taking your car to a Subaru dealer also assures you are getting genuine Subaru parts. I have never experienced any problems here. More

Very efficient on time service. It’s my go to Subaru service in the Phoenix area. It’s my go to Subaru service in the Phoenix area. More

Steven has been my maintenance advisor for several years now and he always makes sure that my car is in top shape. He will always give me a straightforward answer about maintaining my vehicle. I truly appre now and he always makes sure that my car is in top shape. He will always give me a straightforward answer about maintaining my vehicle. I truly appreciate him and his excellent attention to my car. More

Staff is always friendly and efficient . I have purchased several cars there and drive for 3 hours to have them serviced there. I have purchased several cars there and drive for 3 hours to have them serviced there. More