AutoNation Subaru Scottsdale - Service Center

The service reps were ready, knowledgeable and courteous. They had me back on the road in a reasonable time frame. They had me back on the road in a reasonable time frame. More

It is because of the service manager, Steven Russo, that we are still getting our Subarus serviced at AutoNation. He is professional, knowledgeable, and helpful in so many ways. You all need to give him a we are still getting our Subarus serviced at AutoNation. He is professional, knowledgeable, and helpful in so many ways. You all need to give him a raise if you want him to stay. He's worth it. Customer service is important. Just to give you an idea of how important a service manager is, my husband and I come from Goodyear out to Scottsdale to get both of our Foresters serviced routinely. Why? Good and honest communication and help above and beyond. When I returned to Phoenix in 2001, I've tried four different Subaru dealerships to get our cars serviced. I would never take our cars there after my experience in the early 2000's. I'll tell you a true story. I used to get our Subaru Foresters serviced at Mark Miller Subaru in Salt Lake City when we lived there. In 2001 we moved back to Arizona. My Forester at the time (it turned) had some kind of computer problem and I couldn't get it out of first gear. Three dealerships in Phoenix tried helping me, charged me, and failed to fix the problem - three Subaru dealerships! I drove back to Salt Lake City in first gear back and returned to Mark Miller Subaru where I had originally purchased the vehicle. The service manager there said I was 6 months out of warranty, gave me a car to drive while I had stay in Salt Lake, they fixed my car, and told me to go home. They never even charged me. It was not until I finally found AutoNation that I felt I had found a quality shop. We almost left AutoNation at one point until Steven Russo showed up. Because of his honesty and sincerity we decided to stay with you guys. True story. Kind regards, Deborah Cleary More

Service advisor Steven Russo is always Very Friendly-Knowledgeable & Helpful!His positive attitude always makes up for whatever is wrong with my car!! Friendly-Knowledgeable & Helpful!His positive attitude always makes up for whatever is wrong with my car!! More

AutoNation Subaru is an excellent dealership. Service after the sale is top notch. You always receive personal attention. Service is prompt, professional, with lots of information and feedback. B Service after the sale is top notch. You always receive personal attention. Service is prompt, professional, with lots of information and feedback. Best I've ever experienced. More

Once again, pretty much a perfect service visit! Both Mike and Emil were corteous, thorough, friendly and professional. I've got a Subaru dealer right down the street from where we just moved, but Both Mike and Emil were corteous, thorough, friendly and professional. I've got a Subaru dealer right down the street from where we just moved, but believe we'll make the drive to Scottsdale just because of the service we've received in the past. Thanks again ! More

My experiences with the AutoNation Subaru Scottsdale Service Team are always a pleasure. Gary and Mike are always helpful, informative and HONEST about the service of my car. I highly recommend them Service Team are always a pleasure. Gary and Mike are always helpful, informative and HONEST about the service of my car. I highly recommend them! More

Pleasant staff, efficient process and timely service! Dealership opened on time and waiting area was claen an comfortable. Dealership opened on time and waiting area was claen an comfortable. More

Very good experience for our first service visit to this organization. All aspects of this visit went well. organization. All aspects of this visit went well. More

They been great since I bought the car, service always prompt and precise. Just wish they hadn't closed the body shop... prompt and precise. Just wish they hadn't closed the body shop... More

Gerry is outstanding. They always get me in and out in a timely manner! Great service from start to finish! They always get me in and out in a timely manner! Great service from start to finish! More