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AutoNation Subaru Scottsdale - Service Center

Scottsdale, AZ

4.6
401 Reviews

401 Reviews of AutoNation Subaru Scottsdale - Service Center

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July 18, 2022

Steven Russo was awesome as always. I had an issue with tire sensors and he took care of it. Greatly appreciated!!! More

by ilijakhe3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Russo
Jul 20, 2022 -

AutoNation Subaru Scottsdale responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Subaru Scottsdale. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 14, 2022

Gary Gonce is a wonderful service advisor. He is always friendly, and keeps the customer informed along the way. More

by crane3209
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Gonce
Jul 18, 2022 -

AutoNation Subaru Scottsdale responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Subaru Scottsdale. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 14, 2022

This dealership has always treated me with respect and has been cordial. This past visit was no different, they are consistent. I am happy with the service that they perform on my car and the care that th More

by Rosco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sorry, I don't recall his name.
Jul 15, 2022 -

AutoNation Subaru Scottsdale responded

Hi Rosco, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Subaru Scottsdale. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

July 14, 2022

I bought the car here, and I service it here. Always have. Everything goes well. More

by Outback
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Russo
Jul 18, 2022 -

AutoNation Subaru Scottsdale responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

July 13, 2022

The service was completed quickly and the communication was spot on. No issues at all whatsoever. More

by 480boy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven
Jul 15, 2022 -

AutoNation Subaru Scottsdale responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

July 12, 2022

My appointments are on time. The staff in service is approachable, my questions get answered or an inquiry by the staff. The facility is clean along with restrooms. Water is off More

by sandra.kelman1025
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colten sold the car to me, I do not recall the names of the service dept. but I recognize their faces.
Jul 14, 2022 -

AutoNation Subaru Scottsdale responded

Hello there! We are pleased to hear you had such a positive experience with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

Jul 14, 2022 -

sandra.kelman1025 responded

You are welcome, I pride customer service and respect work ethic.

July 11, 2022

Auto Nation Subaru is great for service and very quick and convenient. Gary Gonce has been my service writer for many years and has kept our 2014 Forrester in great shape! Will probably buy another one More

by catheymay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Gonce
Jul 14, 2022 -

AutoNation Subaru Scottsdale responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

July 11, 2022

Had to go without appointment when plastic undercarriage piece broke free . They were able to get me in and within one hour I was back on the road, great people to rely on More

by Charnicki4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve
Jul 14, 2022 -

AutoNation Subaru Scottsdale responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

July 11, 2022

Excellent service technician -fast, efficient and polite. I did, however, have to wait for 20 minutes before anyone acknowledged my presence. Once my service technician was advised of my waiting, everythi More

by Joanne Vago
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen, Gary Gonce (Service Technician)
Jul 14, 2022 -

AutoNation Subaru Scottsdale responded

Hello Joanne, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

July 11, 2022

Have had my car in twice to address periodic SiriusXM reception failure and other audio problems. They just give me the “friendly run-around (excuses and theories that aren’t Subaru’s responsibility)” an More

by KP
Recommend Dealer
No
Employees Worked With
Mike Harris, Gary Gonce
Jul 14, 2022 -

AutoNation Subaru Scottsdale responded

Hi, we are deeply disappointed by your experience at AutoNation Subaru Scottsdale. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (480) 420-3440 to discuss what we can do to help.

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