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AutoWest Subaru - Service Center

Roseville, CA

4.7
587 Reviews

587 Reviews of AutoWest Subaru - Service Center

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November 19, 2022

They take care of me and my Subaru Crosstrek. They have great prices and costumer services. Thank you for all your employees do. More

by Pullenglenn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eamley
Nov 23, 2022 -

AutoNation Subaru Roseville responded

Hello, Thanks so much for the warm recommendation of the team here at AutoNation Subaru Roseville. We sincerely thank you for the positive review, and look forward to seeing you again soon!

November 17, 2022

I am extremely happy with Raj, my service adviser at Subaru. Raj is very knowledgeable and friendly. He kept me informed every step of the service process. I will be visiting them again. More

by mcpro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raj
Nov 21, 2022 -

AutoNation Subaru Roseville responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Subaru Roseville! Thank you so much for being one of our valued guests and we look forward to your next visit!

November 16, 2022

Very happy with the service that I received at Subaru. Heather was extremely helpful guiding me through a process to address my battery problem, providing phone numbers to assist me in getting proper pape More

by RCPC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather
Nov 21, 2022 -

AutoNation Subaru Roseville responded

Hello, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

November 14, 2022

Sales was great when we bought the car, service is lacking terribly, poor response time. Had a tire leak, dropped off the car 2 hrs prior to our 11:30 appt time. At 1 pm received a video of the tire l More

by Burnsl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Raj
Nov 18, 2022 -

AutoNation Subaru Roseville responded

Hi Burnsl, thank you for leaving this detailed feedback about your experience with our dealership. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (916) 724-6774 to discuss what we can do to help.

November 13, 2022

Cody and staff continuously provide excellent service. My "go to" place for service and highly recommend them to other potential customers. More

by Terrie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Pickinpaugh
Nov 18, 2022 -

AutoNation Subaru Roseville responded

Hi Terrie, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Subaru Roseville. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

November 13, 2022

Cody and his team provided solid and friendly service, which helped me tremendously. Thank you More

by Verojromeo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody
Nov 18, 2022 -

AutoNation Subaru Roseville responded

Hi Verojromeo, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

November 13, 2022

Always excellent service! !! The service team is always welcoming and honest, never recommending unneeded repairs. And of course Subaru's are amazing vehicles.... More

by Debmrandall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody
Nov 18, 2022 -

AutoNation Subaru Roseville responded

Hi Debmrandall, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 12, 2022

Need more lender cars. Waited 27 days for a lender car and had medical care postponed. More

by gtmactmclennan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Raj Sajender
Nov 21, 2022 -

AutoNation Subaru Roseville responded

Hi, thank you for taking the time to leave us feedback. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (916) 724-6774 -- we hope to hear from you soon.

November 11, 2022

Getting service is easy and fast. Waiting area is nice. Staff is friendly and helpful. More

by Melycoy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paeli Sekulich
Nov 21, 2022 -

AutoNation Subaru Roseville responded

Hello Melycoy, We are pleased to hear you had such a positive experience with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

November 11, 2022

Shea at Subaru Roseville really took care of me when I brought my car in for the 2nd Takata Aorbag recall. Thanks! (And no more Maita!) More

by Betha.lucas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shea
Nov 21, 2022 -

AutoNation Subaru Roseville responded

Hello Betha, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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