AutoWest Subaru - Service Center

Honestly is key. I knew I had bought in advance the oil changes and the maintenance. The guy that helped me lied to my face stating that he took care of my maintenance him self so that I didn’t have to pay changes and the maintenance. The guy that helped me lied to my face stating that he took care of my maintenance him self so that I didn’t have to pay anything. In Reality I have already pre-paid all the maintenance that was required to my vehicle. So why couldn’t he say everything was prepaid so you don’t owe anything. Instead of trying to make himself look like he did a solid for me and lying to me. For what? To make him look better? So I can give him all 5’s?? Be honest man. That’s how you get your customers to TRUST your business and what you are saying is true and not to better them self. Now going forward how do I believe the coworkers telling me anything?? Most importantly when the customer knows exactly what they have paid for. More

Was able to make appointment in good time and work was completed promptly and as promised. Am always so pleased with service there. Couldn't ask for better completed promptly and as promised. Am always so pleased with service there. Couldn't ask for better More

The workers who greet you are friendly and professional and nice to see women in the auto industry. and nice to see women in the auto industry. More

Great service.friendly employees.Nice and clean environment and supportive employees environment and supportive employees More

The staff are always friendly and greet me promptly I like that I can have my car washed as well like that I can have my car washed as well More

Great customer service. Smooth process every time. Jason was very professional. Gives me update on how the status of my car. Would definitely recommend Auto Nation Subaru service department. was very professional. Gives me update on how the status of my car. Would definitely recommend Auto Nation Subaru service department. More

I always had great customer service Lacey Black is very professional auto natiroseville is very lucky to have her on board have recommend this place to all my subaru friends professional auto natiroseville is very lucky to have her on board have recommend this place to all my subaru friends More

Trouble getting loaner but they made up for it with comped service instead of just a "sorry". All visits to service visits have been good so far. comped service instead of just a "sorry". All visits to service visits have been good so far. More

We have always had a great experience at the AutoNation Subaru! The staff is always courteous, friendly & helpful. Our Service Advisor Jason is great and always ensures that we are satisfied! Subaru! The staff is always courteous, friendly & helpful. Our Service Advisor Jason is great and always ensures that we are satisfied! More

I've never been disappointed with this dealership. My service advisor Cody always greets me at my car with a walk around and then on to his station. He takes time to answer my questions as to why I shou service advisor Cody always greets me at my car with a walk around and then on to his station. He takes time to answer my questions as to why I should have this or that looked at and fixed if needed. I feel an honesty about this dealership which brings me back to them. More