AutoWest Subaru - Service Center

Sales showroom is great, service department needs improvement. My wife arrived early and waited until her scheduled time before service person came out. Then proceeded to argue with my wife for being improvement. My wife arrived early and waited until her scheduled time before service person came out. Then proceeded to argue with my wife for being early. No other service person offered to help her while she waited 20 minutes. Then found out he was on the phone dealing with something else. Apparently this person needs work with customer service skills and politeness. More

I've always fretted going to the dealership for service. However, service writer Jason Wanner has made me keep coming back! Jason returns my calls with answers, and remembers what services have been perfor However, service writer Jason Wanner has made me keep coming back! Jason returns my calls with answers, and remembers what services have been performed on my Forester. I have utilized my extended warranty twice this year, and Jason has been so helpful in making sure things were taken care of properly. I return to AutoNation because of Jason's quality of customer service. More

Not only did I buy my car here, but I get it regularly serviced here too. Amazing customer service every time! No pressure to buy or spend more than you want, and always willing to provide deals and work serviced here too. Amazing customer service every time! No pressure to buy or spend more than you want, and always willing to provide deals and work with customers to fit their needs. Definitely recommend this dealership over others in the area. Thanks for taking care of me and my beloved car! More

They squeezed me in because of the heat and my need to have air conditioning and were able to fix my issue I come a long distance but we’ll worth it have air conditioning and were able to fix my issue I come a long distance but we’ll worth it More

Generally I have had a positive experience with my service appointments. However, the last two times, including August 27, 2021, the service reminders which pop up on my console have not been reset. I service appointments. However, the last two times, including August 27, 2021, the service reminders which pop up on my console have not been reset. I took the car in the last time to reset them but I am feeling a time crunch because of other commitments right now so I may have to live with the annoyance for a while. More

Open Convenient hours to serve customers!The facility is Open Convenient hours to serve customers! The facility is clean and attractive! Quality customer service! Competitive prices! Open Convenient hours to serve customers! The facility is clean and attractive! Quality customer service! Competitive prices! More

Cody was terrific and immediately got me through the process and delivered the car ahead of expectation on the service. When I had an additional issue, he interrupted his lunch to take care of the issue process and delivered the car ahead of expectation on the service. When I had an additional issue, he interrupted his lunch to take care of the issue. Excellent experience all around. More

Lacy was terrific as always! She is always thorough and keeps me informed on the services my Subaru needs. Super nice and friendly! Thank you for keeping my car safe! keeps me informed on the services my Subaru needs. Super nice and friendly! Thank you for keeping my car safe! More

Staff was helpful and friendly service was done in a timely manner. Waiting room is spacious and convenient timely manner. Waiting room is spacious and convenient More