AutoWest Subaru - Service Center

Went in for my first service on new 2021 Outback. The Went in for my first service on new 2021 Outback. The service writer was Heather who was very helpful and professional. We discussed what the init Went in for my first service on new 2021 Outback. The service writer was Heather who was very helpful and professional. We discussed what the initial servicing would cover and some additional items that I wanted looked at. When I went to leave I found out that the instrument panel display hadn’t been updated by the service technician and was still telling me I needed oil change/etc. Heather got a tech to correct the problem immediately so I didn’t have to check the car back in to service. I’ll definitely book my next servicing through Heather (although if she’s not available the whole service department is very good and I’m sure an alternate would be okay). More

My experience with Roseville Subaru has always been great. They are conscientious, polite, knowledgeable and do great work. great. They are conscientious, polite, knowledgeable and do great work. More

Love Cody he always takes care of us and our Subaru that’s why we drive two hours to have our car serviced in Roseville. that’s why we drive two hours to have our car serviced in Roseville. More

Service writer didn’t help me check in for my scheduled appointment. Jason jumped in checked me in and gave me excellent service. appointment. Jason jumped in checked me in and gave me excellent service. More

Sadly I can’t rate any higher than a 3. This is an average of a “1” for the technician who did the work and a “5” for Raj as my advisor. The 1 was based on the technician advising that I had a dirty average of a “1” for the technician who did the work and a “5” for Raj as my advisor. The 1 was based on the technician advising that I had a dirty air filter. FYI I replaced the air filter before I went to the service appointment (3 miles distance). Hmmmm, I didn’t know I drove through a dust storm. Come on you guys, don’t try to BS me on what’s ok and not ok. My trust in the dealership maintenance is really nonexistent now. More

Wonderful waiting room, everyone was pleasant and helpful. While having the car serviced, found out there was a recall And the service department took care of that while I was there. helpful. While having the car serviced, found out there was a recall And the service department took care of that while I was there. More

Exceptional customer service! I was supposed to leave at noon for a trip and was going to be unable due to a tire issue. Not only did they get me in immediately they had me on the road by 1 with four new ti noon for a trip and was going to be unable due to a tire issue. Not only did they get me in immediately they had me on the road by 1 with four new tires and an alignment. They washed my car and saved our trip and I couldn’t be more thankful. More

Was greeted immediately upon arrival. Coordinated with e service provider quickly. Heather was friendly, informative and offered options for the service. Car was back at time promised, and was washed. service provider quickly. Heather was friendly, informative and offered options for the service. Car was back at time promised, and was washed. More

I would love to come back for my auto care if I receive discount coupons. discount coupons. More

Take my car here for ALL it's servicing needs. Jason Wanner in the service department takes care of everything and has my utmost confidence. Wanner in the service department takes care of everything and has my utmost confidence. More