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AutoWest Subaru - Service Center

Roseville, CA

4.6
587 Reviews

587 Reviews of AutoWest Subaru - Service Center

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November 22, 2021

Everyone was helpful and respectful. It was a good experience except for almost driving away in someone else’s car! A slight mishap but it all worked out at the end. More

by Elaine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin , Sydney Thorp
Nov 24, 2021 -

AutoNation Subaru Roseville responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 22, 2021

Very good customer service and helpful staff. In and out on time as promised. Thank you. More

by Lynne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Wanner
Nov 24, 2021 -

AutoNation Subaru Roseville responded

Hi Lynne, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

November 19, 2021

Always on time!Service rep Cody professional and Always on time! Service rep Cody professional and helpful. Wait room spacious Covid protocol practiced More

by Daphne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Pickenpaugh
Nov 19, 2021 -

Daphne responded

Very professional. Great service dept.

November 18, 2021

They are always friendly, courteous, and helpful. The service is always great. If there is ever a problem they go above and beyond to make things right. More

by willies1000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody
Nov 22, 2021 -

AutoNation Subaru Roseville responded

Hi, we are very happy to have provided you with such a positive experience! We're always here to provide exceptional service at a great value. We hope you'll consider us again in the future!

November 17, 2021

Mike and Rog really listen and go the extra mile to make sure our needs are met. They take the time to listen and worked with us - this is our second Subaru and I appreciate working with them More

by cmoustris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike service manager ; Rog
Nov 21, 2021 -

AutoNation Subaru Roseville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 16, 2021

Always great service with a personal touch. Scheduling is very easy. My Service Advisor Cody is very thorough allowing me to have total confidence in any repair or maintenance process. A special thanks t More

by Gene22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody, Michael
Nov 19, 2021 -

AutoNation Subaru Roseville responded

Hi, your comments keep us motivated and working hard for all our guests! We always strive to provide personable and excellent customer service. Thank you for the review!

November 15, 2021

Highest regard for the foreman. Very accommodating and Highest regard for the foreman. Very accommodating and frequently updated the progress. He is a very good reflection on Subaru Carol Ford More

by carolford12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
foreman
Nov 17, 2021 -

AutoNation Subaru Roseville responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

November 15, 2021

I have made AutoNation Subaru my first stop for all my 2013 Subaru Outbacks needs. Our favorite Service Advisor here is Heather Mendieta. She goes above and beyond every time to make sure we are 100% co More

by nmullen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Mendieta, Sydney Thorp
Nov 19, 2021 -

AutoNation Subaru Roseville responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Drive safe, and we'll see you on the road.

Nov 19, 2021 -

nmullen responded

Thank you

November 14, 2021

Very prompt and professional service.Cody was Very prompt and professional service. Cody was knowledgeable and informed us of other upcoming services. More

by Racer x
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody
Nov 16, 2021 -

AutoNation Subaru Roseville responded

Hi Racer, thank you for your kind review; we are happy to pass along your comments to Cody here at AutoNation Subaru Roseville! Don't hesitate to call us if you ever need anything. Be safe on the road!

November 14, 2021

AutoNation Subaru Service Team consistently provides excellent customer service. Cody Pickinpaugh goes beyond what I expect from the dealership every time. Also the mechanics deserve mention because the More

by Cragg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Pickinpaugh , Sydney Thorp
Nov 16, 2021 -

AutoNation Subaru Roseville responded

Hi Cragg, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Subaru Roseville and we hope to be of service again in the future.

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