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AutoWest Subaru - Service Center

Roseville, CA

4.6
587 Reviews

587 Reviews of AutoWest Subaru - Service Center

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December 09, 2021

the service has not been provided yet since I visited the Roseville location on Oct 27, 21. Never had this kind of experience before. Yes, the services adviser can change the rating. I have been going the More

by soniaray
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Raj
Dec 13, 2021 -

AutoNation Subaru Roseville responded

Hi Soniaray, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

December 08, 2021

Raj was terrific. Very knowledgeable and pleasant, and my vehicle was finished on time and washed! More

by gms1421
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raj Service Advisor
Dec 11, 2021 -

AutoNation Subaru Roseville responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

December 06, 2021

A job well done. Pleasant service Abd a clean car. Thank you The problem was the ignition key .would stick. Up until now all OK More

by art
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Wanner, Sydney Thorp
Dec 10, 2021 -

AutoNation Subaru Roseville responded

Hi, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

December 03, 2021

I brought my Crosstrac in for service and was very impressed and pleased with the entire process. From checkin to checkout the experience was positive. I had to wait for the car and told Raj I had t More

by smf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raj
Dec 07, 2021 -

AutoNation Subaru Roseville responded

Hi, we are pleased to hear you had such a positive experience with us! Thanks again for the recommendation, and have an amazing day!

December 03, 2021

Once again Jason did a fantastic job listening to my concerns and making sure they were addressed by the service team. I couldn't be happier for the proffesional and courtious service I have received at More

by Cliffvanpelt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Wanner
Dec 07, 2021 -

AutoNation Subaru Roseville responded

Hi, we are pleased to hear you had such a positive experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

November 26, 2021

Vehicle needs service instrument panel light not reset. Very annoying and service wait area not customer friendly More

by Robert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sydney Thorp
Dec 03, 2021 -

AutoNation Subaru Roseville responded

Hi Robert, we regret your experience with us here, but are glad you brought this to our attention. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (916) 724-6774 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

Dec 03, 2021 -

Robert responded

I went to Firestone and they reset my “ needs service. “

November 25, 2021

The service at this location is excellent. I feel confident bringing my vehicle here because l know it is in good hands. More

by Adele Briw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rajender Sarin
Dec 03, 2021 -

AutoNation Subaru Roseville responded

Hello Adele, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value. We hope you'll consider us again in the future!

November 25, 2021

Jason was the best professional courteous always takes care of my car and me wouldn’t have it any other way love Subaru and Jason is a gem More

by ITALIAnobaby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason and service, Sydney Thorp
Dec 03, 2021 -

AutoNation Subaru Roseville responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Drive safe, and we'll see you on the road.

November 24, 2021

Every visit I'm greeted with employees who represent Autonation Subaru very well. It feels as though I'm thier only customer. Facilities always clean and well stocked with hot drink dispenser for your u More

by Psm260z
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sydney Thorp
Nov 27, 2021 -

AutoNation Subaru Roseville responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

November 24, 2021

My wife took her Outback in for the 10,000 mile service, her appointment was 9:40AM and she got her car back at 12:15. The long wait was her only complaint. I told her to expect to wait at least 1 hour mayb More

by EDK10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather
Dec 03, 2021 -

AutoNation Subaru Roseville responded

Hello, we regret your experience with us here, but are glad you brought this to our attention. Feel free to stop by if you ever need any more help.

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