AutoWest Subaru - Service Center

My service advisor, Heather, is always helpful and very courteous. She explained with would be done and even provided feedback about my bad battery (purchased elsewhere) to help with my warranty claim. At courteous. She explained with would be done and even provided feedback about my bad battery (purchased elsewhere) to help with my warranty claim. At the end of the day, the final bill came back right where Heather estimated it would, no extras. More

Service was great and the team was amazing. They do a great job communicating the issues and explaining the solution great job communicating the issues and explaining the solution More

The staff were friendly and welcoming. There was a misunderstanding that was easily clarified. I’d come again. misunderstanding that was easily clarified. I’d come again. More

This dealership cares about me. Sometimes it’s hard to get in because they are busy but they listen to me and mostly get the job done. I’m still having trouble with the seat positioning but I’ll be taking get in because they are busy but they listen to me and mostly get the job done. I’m still having trouble with the seat positioning but I’ll be taking it back soon for an oil change and I’m sure they’ll work with me More

In general, the dealership is good. However, they canceled my appointment two days before I was to be serviced. It was annoying and relatively difficult to be re-scheduled to my original appointment canceled my appointment two days before I was to be serviced. It was annoying and relatively difficult to be re-scheduled to my original appointment once the answering service in Nevada understood my situation. Unfortunately, I needed to wait at the dealership for more than three hours for a relatively routine service, which is the second time in a row I had to do this. More

From making the appointment online to getting my car fixed plus oil change it was great. The customer service always exceeds my expectations The service people are always so nice fixed plus oil change it was great. The customer service always exceeds my expectations The service people are always so nice More