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AutoWest Subaru - Service Center

Roseville, CA

4.6
587 Reviews

587 Reviews of AutoWest Subaru - Service Center

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January 07, 2022

Service was great and the team was amazing. They do a great job communicating the issues and explaining the solution More

by David.e.wiest
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Pickinpaugh , Sydney Thorp
Jan 16, 2022 -

AutoNation Subaru Roseville responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help! Take care!

January 04, 2022

The staff were friendly and welcoming. There was a misunderstanding that was easily clarified. I’d come again. More

by revjoe73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittany
Jan 16, 2022 -

AutoNation Subaru Roseville responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 03, 2022

This dealership cares about me. Sometimes it’s hard to get in because they are busy but they listen to me and mostly get the job done. I’m still having trouble with the seat positioning but I’ll be taking More

by denisestaple
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather
Jan 16, 2022 -

AutoNation Subaru Roseville responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help! Take care!

December 31, 2021

In general, the dealership is good. However, they canceled my appointment two days before I was to be serviced. It was annoying and relatively difficult to be re-scheduled to my original appointment More

by Wade
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raj Serin
Jan 16, 2022 -

AutoNation Subaru Roseville responded

Hello, we appreciate you taking the time to leave us this feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again. Take care!

December 31, 2021

From making the appointment online to getting my car fixed plus oil change it was great. The customer service always exceeds my expectations The service people are always so nice More

by Cmoad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather
Jan 16, 2022 -

AutoNation Subaru Roseville responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help! Take care!

December 31, 2021

I also work with Cody when I go there and I always get a first class treatment. More

by jgkovatch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sydney Thorp
December 30, 2021

Jason was very helpful and his service in the department was great, will work with jason again. More

by moman9
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sydney Thorp
December 30, 2021

Cody always gives me a red-carpet treatment. I waited just a few minutes when I checked in and the car was waiting for me when I arrived to pick it up. More

by tnthealy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Pickinpaugh
December 29, 2021

Very good serviceEspecially RajNice waiting roomNice Very good service Especially Raj Nice waiting room Nice photo/murals on walls Raj explained everything very well More

by BJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raj
December 29, 2021

The customer service is always great. I love my Subaru and wouldn't take it anywhere else. Thank you Mariah, Heather, and Olivia for being a big part of why I am so happy I bought a Subaru. More

by Wbabydoll34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mariah, Heather, and Olivia
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