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AutoWest Subaru - Service Center

Roseville, CA

4.6
587 Reviews

587 Reviews of AutoWest Subaru - Service Center

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February 14, 2022

Excellent service experience and great customer support. Many thanks to Heather and the service tech. More

by karlaitken
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather
Feb 17, 2022 -

AutoNation Subaru Roseville responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

February 14, 2022

When you call to make an appointment with a particular person they tell you either they are booked or that they don’t work there. Not very truthful. More

by Ku’ulei
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rahja
Feb 17, 2022 -

AutoNation Subaru Roseville responded

Hi, thank you for taking the time to share your feedback with us. If you are willing, please call our General Manager at (916) 724-6774 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.

February 10, 2022

It is always a positive an pleasant experience at AutoNation Subaru Roseville! The staff members are kind, helpful, and very knowledgeable. Importantly, I am welcomed and appreciated as a Subaru owne More

by Marlayne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason
Feb 12, 2022 -

AutoNation Subaru Roseville responded

Hi, we're happy to hear you had such a positive experience with our team! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

February 09, 2022

Long wait today. Think they didn’t rotate my tires because the driver rear had been low on pressure and it’s still low. More

by zoj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Feb 11, 2022 -

AutoNation Subaru Roseville responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

February 08, 2022

I love going to this dealership. They are always friendly. Heather, our service advisor, was awesome!! I would recommend. More

by hcarey1122
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather
Feb 11, 2022 -

AutoNation Subaru Roseville responded

Hi, your satisfaction is our top priority. We appreciate your recommendation of AutoNation Subaru Roseville and we hope to be of service again in the future.

February 07, 2022

My service advisor was great. The price was fair. Work was completed at the expected speed. Here is where I was concerned: while the business posted signs requiring a mask upon entry, nearly every employe More

by journalistnate
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Do not want to provide
Feb 10, 2022 -

AutoNation Subaru Roseville responded

Hi, we take your feedback very seriously and thank you for bringing this to our attention, Journalistnate. Safety is of the utmost importance to us. When you can, please send your contact information and a copy of this review to our corporate team at Customer.Relations@AutoNation.com. Thank you.

February 07, 2022

People always polite. A Pleasure to do business with them. thank you For your good service More

by katielee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t know name
Feb 10, 2022 -

AutoNation Subaru Roseville responded

Hi Katielee, your satisfaction is our top priority. Don't hesitate to call us if you ever need anything. Be safe on the road!

February 06, 2022

Service Advisor Cody was courteous helpful. Explained up coming service due. I feel confident being my car in for service. More

by Filby5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody
Feb 08, 2022 -

AutoNation Subaru Roseville responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Subaru Roseville. We are always more than happy to assist you if anything else comes up. Take care!

February 04, 2022

Everyone is very nice and professional. I don’t feel pressured into anything extra. Raj and I always have great conversation while waiting for my car to get serviced More

by Tony
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raj
Feb 08, 2022 -

AutoNation Subaru Roseville responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

February 04, 2022

I bought my Outback in Auburn but live in Roseville. It is much more convenient to take my car in to the AUTOMALL in Roseville. They treat me extremely well. Lacey Black was my first coordinator, Paeli to More

by happpyb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paeli
Feb 08, 2022 -

AutoNation Subaru Roseville responded

Hi, it is great to read such wonderful comments about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

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