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AutoWest Subaru - Service Center

Roseville, CA

4.6
587 Reviews

587 Reviews of AutoWest Subaru - Service Center

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February 23, 2022

Cody (Service Advisor) was professional, friendly and kept me informed of the current and future service needs. He's one of the reasons I've had my Outback serviced at AutoNation Subaru Roseville for 3 More

by Outback2013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Pickinpaugh
Feb 26, 2022 -

AutoNation Subaru Roseville responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

February 23, 2022

As always, this dealership provides excellent service in a very timely fashion. I especially like that the wash and vacuum your vehicle after service is done! More

by jonnyhipp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raj
Feb 26, 2022 -

AutoNation Subaru Roseville responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

February 21, 2022

Service Adviser was friendly and fast. However, the car was not washed or cleaned after the service as their was boot prints on the mats inside and the car was not washed as requested. More

by skyshim72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raj
Feb 23, 2022 -

AutoNation Subaru Roseville responded

Hi, we're happy to hear you had such a positive experience with our team! Thank you so much for your feedback! We hope you have a great day!

February 19, 2022

Easy to book appointments, excellent customer service, and clean waiting area. I would highly recommend this area More

by janishurter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Wanner
Feb 22, 2022 -

AutoNation Subaru Roseville responded

Hi, we are very happy to have provided you with such a positive experience! If you need more help, our team is available to talk -- safe travels!

February 17, 2022

Service was professional and accurate. I particularly liked that my previous service records were reviewed to confirm what service was required. Paeli Sekulich is a wonderful addition to A More

by Steph
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paeli Sekulich
Feb 18, 2022 -

AutoNation Subaru Roseville responded

Hi Steph, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

February 17, 2022

Everyone in this dealership bends over backwards to provide the best possible service. Service is prompt, staff are all very polite and friendly, explain all work to be done. Cody Pickinpaugh remembers More

by sueberg1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Pickinpaugh
Feb 18, 2022 -

AutoNation Subaru Roseville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

February 16, 2022

Subaru Roseville always deliver top notch service. My representative, Cody, was not only warm and attentive but thorough with his handling of my needs. Thank you. More

by Terrie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Pickinpaugh
Feb 17, 2022 -

AutoNation Subaru Roseville responded

Hi Terrie, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Subaru Roseville! We hope to be of service to you again in the future. Best wishes, AutoNation Subaru Roseville

February 16, 2022

I scheduled an appointment for a 6k service. Cody was great and it only took an hour. They even washed my car! Excellent service! More

by julie.smurda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody
Feb 17, 2022 -

AutoNation Subaru Roseville responded

Hi Julie, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

February 16, 2022

Raj got my sti in for a smog check without an appointment. Hemi got it done in under 45 minutes. More

by budshop07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raj, Hemi
Feb 17, 2022 -

AutoNation Subaru Roseville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

February 15, 2022

I've had Jason as my Service Advisor for quite a few years and have had excellent service experiences. He is approachable, helpful, attentive and receptive to my requests and questions. His great att More

by hjmansfield
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Wanner
Feb 19, 2022 -

AutoNation Subaru Roseville responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

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