AutoWest Subaru - Service Center

Great service in a timely manner all the service advisors that have helped me have been friendly. that have helped me have been friendly. More

Always courteous and thorough. Their wait time for service is pretty long though. An oil change takes atleast an hour and a half. Their wait time for service is pretty long though. An oil change takes atleast an hour and a half. More

Routine service visit. Easy to make a reservation. Excellent service dropping off the car. Ready when promised with no surprises. Easy to make a reservation. Excellent service dropping off the car. Ready when promised with no surprises. More

Wonderful service and beautiful facility. They were on time and kept me updated about everything. The check in was so easy with lots of room. Heather was very sweet and knowledgeable about ev They were on time and kept me updated about everything. The check in was so easy with lots of room. Heather was very sweet and knowledgeable about everything I was having done. She called me during the day to update. It was worth an hour drive each way twice that day for good service! More

From the time I purchased my Subaru through the service this past week, AN Subaru Roseville has been a superb dealership to work with. Never any pressure, excellent customer service, and they use photos t this past week, AN Subaru Roseville has been a superb dealership to work with. Never any pressure, excellent customer service, and they use photos to show you work needed. Their service work is timely and they keep me informed as to how long the work will take, updated should it go longer. They set the mark! More

I received excellent service from Cody. My car was delivered before the expected time with a clear explanation of the results of their work. They should give Cody a raise for his consistent My car was delivered before the expected time with a clear explanation of the results of their work. They should give Cody a raise for his consistent Quality of service. More

The dealership was quick, friendly. The waiting area comfortable. I was told upfront the cost. The waiting area comfortable. I was told upfront the cost. More

Friendly and efficient. Comfortable waiting area. Service staff are pleasant. I like that Saturday service is available. I was not very happy that I had a scheduled appoint Comfortable waiting area. Service staff are pleasant. I like that Saturday service is available. I was not very happy that I had a scheduled appointment and email confirmation of appointment and when I arrived the service department had no record of appointment. Super frustrating when I’m coming from Dixon to Roseville for service. More

Sales staff always hits my right balance of really helpful but not pushy as we've experienced at other dealers. We started using them for maintenance needs long before we finally purchased a car from helpful but not pushy as we've experienced at other dealers. We started using them for maintenance needs long before we finally purchased a car from them. They are always worth the drive when it's time for a service visit. Jason is great at explaining the work order options & helping us decide which option(s) to go with. Thank you. More

Jason, our service advisor kept us up to date on service-very polite and efficient. Although we have a Subaru dealer and service in Auburn, we go to the Roseville location because service at the Aub service-very polite and efficient. Although we have a Subaru dealer and service in Auburn, we go to the Roseville location because service at the Auburn dealership is below Subaru standards and we'll drive the 30 miles to Roseville past the 10 mile drive in Auburn. Advisors have always been up front to let us know what is required to keep our Crosstrek in good condition. More