AutoWest Subaru - Service Center

The staff here is very friendly and would definitely come back to get my car serviced here again. It was a quick process. You drive up to the service port at the time of your appointment, they check you in, back to get my car serviced here again. It was a quick process. You drive up to the service port at the time of your appointment, they check you in, and it was a seamless process. What's great is that they have coffee too while you wait! More

Took my car in for it's first service and was really impressed. Someone came and met me as soon as I pulled up, got Cody, my service advisor, and he took care of everything. Fast, professional and jus impressed. Someone came and met me as soon as I pulled up, got Cody, my service advisor, and he took care of everything. Fast, professional and just plain easy! Great job to Cody and team!! More

Svcs dept rep did not seem to know what he was doing. Problem was NOT diagnosed, technician was a transmission specialist and not familiar with the car's issue. Trial and error approach to detecting th Problem was NOT diagnosed, technician was a transmission specialist and not familiar with the car's issue. Trial and error approach to detecting the cause of unstable oil pressure. The procedures were not explained at the beginning. I left after a bill for $475 with no resolution and a recommendation of spending another $1,000 for an engine harness that still may not solve the problem. What???? aren't diagnostic machines supposed to good at determining the cause?? Apparently not, but let's go ahead with a $189 fee to run a test. Very poor approach with no result. More

Raj Sarin was a delight to interact with. Excellent customer service... he was proactive and I had a delightful experience Excellent customer service... he was proactive and I had a delightful experience More

I had an excellent experience at Subaru. I made the mistake and thought I scheduled my appt for an oil change. I thought I would have to reschedule. However, Raj was able to schedule me in t I made the mistake and thought I scheduled my appt for an oil change. I thought I would have to reschedule. However, Raj was able to schedule me in that day and time. I can see that Raj really cares about his customers. His friendly persona is what keeps me coming back to Subaru. More

Always receive excellent service. I was greated immediately, my service manager was notified and came out. We discussed what was needed, he took pics of the vehicle…. I was kept in I was greated immediately, my service manager was notified and came out. We discussed what was needed, he took pics of the vehicle…. I was kept informed while waiting. We discussed what the service dept found and what was needed and would be needed (future). When my car was ready, check out was quick! The waiting area was nice and quite! More

Outstanding friendly and competent service, communication, and accommodations while performing 90K service on our second Subaru Forester. Thank you. communication, and accommodations while performing 90K service on our second Subaru Forester. Thank you. More

Prompt and reliable service. Great staff need to have donuts again in the morning please Great staff need to have donuts again in the morning please More

I always get GREAT service for my 2019 Crostrex Hybrid. This time they helped get my map update installed after I was not able to get it done as the Navigation Head needed an update. I am very pleased wi This time they helped get my map update installed after I was not able to get it done as the Navigation Head needed an update. I am very pleased with my Subaru and the service I have been getting. Thank you AutoNaton Subaru Roseville. More

Whenever I have a concern with my Ascent , Rajender Sarin, my service adviser always makes sure it is addressed. Every happy with the service I have gotten at AutoNation for the last three years. Keep Sarin, my service adviser always makes sure it is addressed. Every happy with the service I have gotten at AutoNation for the last three years. Keep up the great service! More