AutoWest Subaru - Service Center
Roseville, CA
587 Reviews of AutoWest Subaru - Service Center
Great service department. Always efficient and never push unnecessary repairs. My Subaru is old and I could go to a less expensive shop but feel comfortable with this dealersh Always efficient and never push unnecessary repairs. My Subaru is old and I could go to a less expensive shop but feel comfortable with this dealership. More
I take my Subaru Forester 2020 to be serviced at the scheduled maintence times. Cody and the team help make the experience something to look forward to! scheduled maintence times. Cody and the team help make the experience something to look forward to! More
I always ask for Cody as my Service advisor. He is very kind and honest when I visit Subaru Roseville. He told me my appointment would be a couple of hours (I was waiting at the showroom), but He is very kind and honest when I visit Subaru Roseville. He told me my appointment would be a couple of hours (I was waiting at the showroom), but it look maybe an hour and a half. Nice not to have to wait very long. The waiting area is large and well-stocked with coffee, tea, and water. All in all, I feel like I get good service when I bring my car in and have Cody Pickenpaugh as my service advisor. More
Work that needed to be done was covered by warranty, which was almost up in the next 2 weeks. I was assigned to Heather. She was contacted the warranty company made arrangements for rental car and order which was almost up in the next 2 weeks. I was assigned to Heather. She was contacted the warranty company made arrangements for rental car and ordered all parts. She is Efficient, accommodating and thorough. More
HORRIBLE CUSTOMER SERVICE from Raj! ! He's the only reason for the 1 star as every one else here very helpful & kind but VERY expensive to get car fixed! :-( ! He's the only reason for the 1 star as every one else here very helpful & kind but VERY expensive to get car fixed! :-( More
First time taking my Subaru to this service center. Raj was so patient, helpful, honest and realistic. He explained all the options and let me make the decisions without pressure. He was just a pleasu Raj was so patient, helpful, honest and realistic. He explained all the options and let me make the decisions without pressure. He was just a pleasure to work with - Subaru is lucky to have you! I loved the video walkthrough of the service, what a fantastic offering! Showed exactly what we still needed to do and where problems might arise. I have been going to a local place for servicing, but will be going back to the Roseville service center from now own. More