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AutoWest Subaru - Service Center

Roseville, CA

4.7
587 Reviews

587 Reviews of AutoWest Subaru - Service Center

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July 28, 2022

Very friendly and competent. She’s took care of us in a caring manner and even got the job done early. More

by Lukewleonard4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shea
Aug 02, 2022 -

AutoNation Subaru Roseville responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

July 27, 2022

Great service department. Always efficient and never push unnecessary repairs. My Subaru is old and I could go to a less expensive shop but feel comfortable with this dealersh More

by hargrove.robt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody
Aug 02, 2022 -

AutoNation Subaru Roseville responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at AutoNation Subaru Roseville. If you ever need help, just give us a call. Happy motoring!

July 26, 2022

I take my Subaru Forester 2020 to be serviced at the scheduled maintence times. Cody and the team help make the experience something to look forward to! More

by Subaru girl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody
Jul 29, 2022 -

AutoNation Subaru Roseville responded

Hi, we are very happy to have provided you with such a positive experience! Thank you so much for being one of our valued guests and we look forward to your next visit!

July 25, 2022

Very fast & informed me about the service as waited for my car in customer lounge.. More

by cslind
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Advisor 7009 Cody Pickinpaugh
Jul 28, 2022 -

AutoNation Subaru Roseville responded

Hi, we are pleased to hear you had such a positive experience with us, Feel free to stop by if you ever need any more help.

July 25, 2022

I always ask for Cody as my Service advisor. He is very kind and honest when I visit Subaru Roseville. He told me my appointment would be a couple of hours (I was waiting at the showroom), but More

by peggy.khoury
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Pickenpaugh
Jul 28, 2022 -

AutoNation Subaru Roseville responded

Hi Peggy, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

July 25, 2022

Work that needed to be done was covered by warranty, which was almost up in the next 2 weeks. I was assigned to Heather. She was contacted the warranty company made arrangements for rental car and order More

by Mbaguilera
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Mendieta
Jul 28, 2022 -

AutoNation Subaru Roseville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

July 24, 2022

I felt since this was a recall, they could have filled up my gas tank. More

by Lee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amber
Jul 26, 2022 -

AutoNation Subaru Roseville responded

Hi, thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!

July 23, 2022

HORRIBLE CUSTOMER SERVICE from Raj! ! He's the only reason for the 1 star as every one else here very helpful & kind but VERY expensive to get car fixed! :-( More

by me1oneal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Raj
Jul 26, 2022 -

AutoNation Subaru Roseville responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (916) 724-6774. We hope to hear from you.

Jul 27, 2022 -

me1oneal responded

Ya, I've already talked to manager. Just apologized. Ok. :-) I'm seriously considering getting the work needed elsewhere. They always do a great job but so much more expensive than regular shop. Can anyone tell me if it's best to get repairs done @ dealership?? Even though more expensive? Does it even matter??

July 23, 2022

Customer service is great. I really like the text video showing and explaining what they find. Thanks! More

by Parkermaria1963
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can't remember his name. He was super nice
Jul 26, 2022 -

AutoNation Subaru Roseville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

July 23, 2022

First time taking my Subaru to this service center. Raj was so patient, helpful, honest and realistic. He explained all the options and let me make the decisions without pressure. He was just a pleasu More

by lizard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raj
Jul 26, 2022 -

AutoNation Subaru Roseville responded

Hi, we're happy you found our staff, Raj to be so supportive during your experience here at AutoNation Subaru Roseville. Please let us know if there is anything else we can do for you; we are more than happy to help!

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