AutoWest Subaru - Service Center

Our service advisor Jason is wonderful and he always has our best interest first. Jason always keeps us updated on progress when we are at the dealership! We appreciate Jason! our best interest first. Jason always keeps us updated on progress when we are at the dealership! We appreciate Jason! More

I was able to get in on a Saturday with very little advance notice thanks to Mike. I had a headlight replaced, which is a necessity for me as I am driving after dark. Service advisor Raj once again pro advance notice thanks to Mike. I had a headlight replaced, which is a necessity for me as I am driving after dark. Service advisor Raj once again provided excellent care. One note: my call went to a call center in Las Vegas and the person was NOT helpful. By asking for a manager, I was connected with Mike who went above and beyond! More

My service adviser Raj was very professional . Taking time with me and explained everything needed for my car. Always smiling and with sense of humor. Thank you very much Raj see you next service. Taking time with me and explained everything needed for my car. Always smiling and with sense of humor. Thank you very much Raj see you next service. More

I went there to do a map update, but This dealership was unable to do so because we would have to connect with their Wi-Fi. But… Jason the service man that I was dealing had exceptionally high customer serv unable to do so because we would have to connect with their Wi-Fi. But… Jason the service man that I was dealing had exceptionally high customer service. He had answered all my questions, he was very patient and kind. He was sincere and give me his direct phone number if I needed anything else. It was a very pleasant experience even though my problem wasn’t solved. More

Jason is helpful, professional and makes my service appointments enjoyable. His attention to detail makes me feel I am in good hands. Plus I get back a clean car! appointments enjoyable. His attention to detail makes me feel I am in good hands. Plus I get back a clean car! More

Very professional and focused on the customer. I have always been treated wonderfully on my service visits. I have always been treated wonderfully on my service visits. More

The overall experience at the Roseville Subaru dealership is very prompt, courteous, and very friendly... is very prompt, courteous, and very friendly... More

I normally try to stay away from dealerships when it comes to having additional repairs etc done to our car but this particular Subaru dealership is top notch! I can not say enough about your parts/serv comes to having additional repairs etc done to our car but this particular Subaru dealership is top notch! I can not say enough about your parts/service representative Mr. Cody Pickinpaugh! He has been a true lifesaver and has gone that extra mile to help us with our Subaru!! Five stars to Cody as well!! Thank you! MB More

Acknowledge you as soon you arrive. Kept you posted on the maintenance. I enjoyed the video inspection. It kept me informed as to what the technician saw as a problem. Kept you posted on the maintenance. I enjoyed the video inspection. It kept me informed as to what the technician saw as a problem. More

Pleasant experience. The staff was all friendly and helpful. Work was done on my car quickly and professionally The staff was all friendly and helpful. Work was done on my car quickly and professionally More