AutoWest Subaru - Service Center
Roseville, CA
587 Reviews of AutoWest Subaru - Service Center
Every other time I've used this dealership it's been a good experience, but this time I told them my time constraints as soon as I arrived at the location which gave then almost 3 hours from my appointmen good experience, but this time I told them my time constraints as soon as I arrived at the location which gave then almost 3 hours from my appointment time to perform an oil change and look into an issue with the electronics. I kept in contact with my service provider starting about an hour out from when I would need to leave and let them know that if they weren't able to diagnose the issue in time it would be fine and I would come back at another time to try again. I ended up not getting my vehicle back until 15 minutes after my next appointment was supposed to started (I had to reschedule it). The service tech I was assigned to was very apologetic, but it still didn't change the fact that they didn't meet my needs that day. More
Scheduling my service was very easy using the online system. Scheduled services were completed very timely allowing for early vehicle pickup. system. Scheduled services were completed very timely allowing for early vehicle pickup. More
Jason and the service writers are knowledgeable and courteous. The techs are fast and efficient. We purchased a forester sport from this dealer and was very pleased. The WRX came from another dealer courteous. The techs are fast and efficient. We purchased a forester sport from this dealer and was very pleased. The WRX came from another dealer as they were so new nobody had them. We'll continue to have this team service and care for my wifes little sports car. thanks guys! More
I could not be any happier with the service department and I absolutely love my service representative Heather. I know my vehicles are in great hands at the amazing dealership I bought them at. If you nee and I absolutely love my service representative Heather. I know my vehicles are in great hands at the amazing dealership I bought them at. If you need anything done to your car please ask for Heather to be your service representative as you will receive a superior customer experience. More
Awesome service technician. Very helpful with finding parts for me and adding it to my order. Was able to complete service in time expected. Very helpful with finding parts for me and adding it to my order. Was able to complete service in time expected. More