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AutoWest Subaru - Service Center

Roseville, CA

4.7
587 Reviews

587 Reviews of AutoWest Subaru - Service Center

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October 02, 2022

As a new owner I showed up early. No appointment. Shea the Service advisor fit me right in for my oil change check up. They had a nice waiting room with comfortable padded chairs. More

by drmarkbrinkley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shea Smith
Oct 08, 2022 -

AutoNation Subaru Roseville responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

October 02, 2022

The service center is great! Ran, in particular, is amazing. He keeps me informed, works hard to meet my needs and he provides great customer service. Wouldn’t go anywhere else! More

by Johnnie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raj
Oct 07, 2022 -

AutoNation Subaru Roseville responded

Hi Johnnie, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 30, 2022

I was very pleased with my experience, I was greeted by friendly staff when I arrived, Jason the service advisor provided me service options and the service was completed timely while I worked on my laptop More

by Sam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason, service advisor
Oct 07, 2022 -

AutoNation Subaru Roseville responded

Hi Sam, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

September 30, 2022

Shea was knowledgeable and he can listened to our needs. The length of time was long but had been explained up front. We were able to go home and wait for the car. More

by Sumartmom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shea smith
Oct 05, 2022 -

AutoNation Subaru Roseville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

September 29, 2022

Jason was incredible, once again, to work with. He clearly understood my goals for the service appointment and accomplished them all, even when some extra, unexpected work was needed. More

by isaacnoschka
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason
Oct 05, 2022 -

AutoNation Subaru Roseville responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 28, 2022

I appreciate being able to schedule routine service six months in advance so that I can put it on my calendar and make it a priority. The waiting room is comfortable with beverages available. Jason gave More

by conniehunnell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason
Oct 03, 2022 -

AutoNation Subaru Roseville responded

Hi, thank you so much for your positive comments about AutoNation Subaru Roseville! We are always more than happy to assist you if anything else comes up. Take care!

September 28, 2022

Very efficient service. Jason was great and my car was done in no time. I appreciate being able to set up service six months in advance. More

by lsafholmLana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Wanner
Oct 03, 2022 -

AutoNation Subaru Roseville responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Subaru Roseville. Please let us know if there is anything else we can do for you; we are more than happy to help!

September 27, 2022

I had a great first experience with the service center and my new Subaru. I was experiencing some difficulty with my Home Link on the rear view mirror. They got me set up with an appointment quickly and t More

by lizkaestner
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Can't remember 😬
Oct 02, 2022 -

AutoNation Subaru Roseville responded

Hi, it is great to read such wonderful comments about your experience with us! We always strive to provide personable and excellent customer service. Thank you for the review!

September 27, 2022

I appreciate the thorough work, clean environment, and the customer service provided by Jason. Knowing that I’m working with an a budget, he explained the upcoming services and their costs so that I can p More

by SubaFan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason
Oct 02, 2022 -

AutoNation Subaru Roseville responded

Hi, we appreciate you taking the time to leave us a response. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 27, 2022

I didn’t wait long. Great job. It would be a perfect high score if they had reset the computer in my car so I didn’t have to go in and ask that it be reset so I wouldn’t More

by jjsmith6934
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody
Oct 03, 2022 -

AutoNation Subaru Roseville responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

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