AutoWest Subaru - Service Center
Roseville, CA
587 Reviews of AutoWest Subaru - Service Center
I ALWAYS GET MY OIL CHANGES HERE AND WILL NEVER GO ANYWHERE ELSE.RAJ IS FANTASTIC AT HIS JOB AND I GET HAPPY TO SEE AND TALK TO HIM WHEN I COME IN FOR MY OIL CHANGE. ANYWHERE ELSE.RAJ IS FANTASTIC AT HIS JOB AND I GET HAPPY TO SEE AND TALK TO HIM WHEN I COME IN FOR MY OIL CHANGE. More
On arrival I received a Friendly greeting! I was helped by Courteous, knowledgeable, helpful employees. I experienced Clean facilities and a comfortable waiting room. Jason is my service I was helped by Courteous, knowledgeable, helpful employees. I experienced Clean facilities and a comfortable waiting room. Jason is my service manager, he is a special person. Auto Nation is fortunate to have an employee like Jason. After my car was serviced I left with a good feeling that my business was appreciated. Thank you! More
I have two Subaru's. I took my Crosstrek in for its 30,000 mile service. Raj Sarin has been my service advisor for a long time now and has always done a fantastic job. I took my Crosstrek in for its 30,000 mile service. Raj Sarin has been my service advisor for a long time now and has always done a fantastic job. He explains what has to be done for the repair/service and the estimated cost, which is usually spot on. I also get a time frame for how long it will take to complete the service, which is also usually meet. I am very pleased with my experience in maintaining my cars with the Service Department and Raj. More
Appreciate the helpful attitude of the employees we encounter. They have always backed up the work they have done if there is anything that not as we expected. encounter. They have always backed up the work they have done if there is anything that not as we expected. More
My service associate was very courteous, friendly and knowledgeable. My Outback was in for Oil change and tire rotation. When the service was done my service associate called to report the car was finis knowledgeable. My Outback was in for Oil change and tire rotation. When the service was done my service associate called to report the car was finished but the techs said that the air and cabin filters needed replaced. I asked how much and was told $125.00. There were pictures sent to me of both filters lying on top of my motor. I don't understand how you can charge $125.00 for thirty dollars in parts. The techs already had the filters out and they had to put them back in so essentially you would be charging me $125.00 for just the parts. Makes no sense to me and seems like you are price gauging the customers with this game. Also, the tires were rotated ... back to front, front to back ... but the tire pressures were not corrected. I knew the pressure readings of all tires from monitoring the dashboard for tire pressure. I do this to try to extend my tire life. Anyway, after the rotation I notice that the front tires have the pressure of what my readings were for the back tires and of course the back tires were reading as the front tires before rotation. This means again that the pressure was not checked after rotation even though it was mentioned it was done on my work ticket. Result ... I'm not sure I'll be bringing my care in for service to this dealer. More