AutoNation Subaru Roseville

Best service ever. I drive many miles, past other dealerships to go to Subaru Roseville I drive many miles, past other dealerships to go to Subaru Roseville More

Is it possible for a manager to call me? My overall experience w/ Subara has been good, but I have a few comments that may be helpful relative to customers spending less time at the dealers My overall experience w/ Subara has been good, but I have a few comments that may be helpful relative to customers spending less time at the dealership for service and other matters. In addition I would like to share our recent experience at the dealership, which has yet to be resolved. Thanks, Frank C (916) 501-8206 More

You make an appointment, take your car in at the designated time, wait over 30 minutes for someone to acknowledge you only to have a giant orange placard placed on your windshield ... thinking your designated time, wait over 30 minutes for someone to acknowledge you only to have a giant orange placard placed on your windshield ... thinking your next for service and someone will acknowledge you but nope you wait another 10 minutes until the person who is handling your appointment happens BY CHANCE to see you waiting...how did I know this? because she said she wasn't notified I was there!!!!!! she "just happened" to look out the window and see the orange placard. SERIOUSLY? 6 people walking around the car check in service area dazed and confused, one person vacuuming cars and no one co ordinating the check in service. My service was 60k so it was over $2,000 after all was said and done. No one notified me when my car was done. I had to call and request my service agent call me when it was done...no call ever came. I had to call, TWICE! I received no receipt. Nothing. I was told I would get an email. I got an email for the payment but not for what service was done. I would still like a copy for my records. When I go in for an oil change, my car drives great when I pick it up. The emergency break is "tight" and all is well. But with this service the ONLY thing I noticed was my seat was moved. My break still pulls all the way up, so was the work done??? I have no idea and I have no proof I took my car in for this service since I did not get a copy of the invoice. DO NOT TAKE YOUR CAR HERE FOR SERVICE!!! More

Great dealership and experience purchasing our CrossTrek. Zen was the best! He was knowledge, professional and friendly. As a seasoned Subaru loyalist, I thought I knew all I needed to know about the car Zen was the best! He was knowledge, professional and friendly. As a seasoned Subaru loyalist, I thought I knew all I needed to know about the car but definitely learned some new things from Zen! More

Service was professional. My advisor called me asap for updates on my vehicle and checked in on me after I received my vehicle. Very much satisfied with the service I received My advisor called me asap for updates on my vehicle and checked in on me after I received my vehicle. Very much satisfied with the service I received and will continue to do business here for years to come! More

Great service! Great people - made buying out my lease easy and comfortable. Thanks to Amber T and John E for their help. Extremely happy with my Subaru and will on Great people - made buying out my lease easy and comfortable. Thanks to Amber T and John E for their help. Extremely happy with my Subaru and will only buy/drive a Subaru. More

Always easy to make appointments friendly helpful service Cody my service writer is great 👍 wouldn’t go anywhere else Cody my service writer is great 👍 wouldn’t go anywhere else More

Cody (Service Advisor) was professional, friendly and kept me informed of the current and future service needs. He's one of the reasons I've had my Outback serviced at AutoNation Subaru Roseville for 3 kept me informed of the current and future service needs. He's one of the reasons I've had my Outback serviced at AutoNation Subaru Roseville for 3 years - even during COVID restrictions. More

As always, this dealership provides excellent service in a very timely fashion. I especially like that the wash and vacuum your vehicle after service is done! a very timely fashion. I especially like that the wash and vacuum your vehicle after service is done! More

Front desk associate was very attentive and my sales associate Emanuel displayed patience and devotion. associate Emanuel displayed patience and devotion. More