AutoNation Subaru Roseville

Received my 12 month service on my brand new car, ($35k from this dealer), with less then 10k miles on 5/5/2020. Oil change and tire rotation, (per the manual it should also have included the cabin air fi from this dealer), with less then 10k miles on 5/5/2020. Oil change and tire rotation, (per the manual it should also have included the cabin air filter, but that was not done). Estimate was handed to me for signing, no comment was made about extras. I admit I didn't review it. Service took about 90 minutes. After getting home I glance at the bill. Oil additive? On a brand new car? for $20? $3 for adding washer fluid? And a charge for a gasket?!? Car has less then 10k miles, wasn't wear and tear, more like a mechanic screw up. Udder BS .. Hope you enjoy your extra $24 because I no longer trust you, specially after how you delivered the car to me brand new with almost no detailing. I'm finding a new dealer for service. More

I have a 2020 Forester Auto Nation Subaru is the only place that I will have service it everyone there is very helpful and respectful and I trust them. place that I will have service it everyone there is very helpful and respectful and I trust them. More

I like that they start working early morning for someone who has s busy afternoon. Very clean and cost office. who has s busy afternoon. Very clean and cost office. More

Outstanding and professional service on our new Forester. The service dept was extremely organized and the sales dept is not pushy. We highly recommend this dealership. The service dept was extremely organized and the sales dept is not pushy. We highly recommend this dealership. More

As a first time Subaru owner I had a positive experience! Shannon was great! I definitely would recommend purchasing you first Subaru in Roseville! Shannon was great! I definitely would recommend purchasing you first Subaru in Roseville! More

I have a 2017 Forester which I purchased at the Roseville dealership. This is my third Subaru Forester. I have always been very pleased with their service department and staff. I was surprised on my last vis dealership. This is my third Subaru Forester. I have always been very pleased with their service department and staff. I was surprised on my last visit, on Wednesday, May 25th. In January 2022 my car was in the service department for a repair……..the key would get stuck in the ignition after turning off the car. I learned this was not an unusual problem. The repair was done and I was pleased. Last week it happened again. I contacted the dealer and set up an appointment. As usual the staff was polite.I dropped the car off about 9:15 and was told it would be ready about 4:00 pm. I asked if I could get a ride home as I have in the past (I live about 10 miles from the dealership). I was told they could take me home but not bring me back. Since I live alone that is a problem. Fortunately, I was able to find a friend to drive me back in the afternoon. I am disappointed with this new policy, especially since I purchased my car from their dealership. And this repair is most likely a “recall” issue. I still am happy with the service and staff at Roseville Subaru but am disappointed that a long time customer who has all their servicing done at this location , needs to find their own transportation to and from the dealership, especially if they live alone. Sharlene Zielinski More

Helpful and cordial employees. gave me different options how to solve the issue with my side mirror gave me different options how to solve the issue with my side mirror More

I decided to try the new “drop in“ for an oil change instead of making an appointment this week. I was a little concerned that it might take longer without an appointment. It turned out great… They wer instead of making an appointment this week. I was a little concerned that it might take longer without an appointment. It turned out great… They were very timely, very helpful, got me in an out quickly, and I was able to sit in their air-conditioned lounge and have a cup of coffee while I waited. I More

From dropping off the car until picking it up I was kept informed if the service process throughout. The cost was what was estimated with no surprises. informed if the service process throughout. The cost was what was estimated with no surprises. More

Cody always gives me excellent service, making sure I know every detail so I can make a decision. know every detail so I can make a decision. More