AutoNation Subaru Hunt Valley - Service Center
Cockeysville, MD
396 Reviews of AutoNation Subaru Hunt Valley - Service Center
Always a pleasant experience, which is why I keep coming back. They don't patronize or pressure me, just give me good advice. Love the complementary car wash. back. They don't patronize or pressure me, just give me good advice. Love the complementary car wash. More
Although it is difficult to get through on the phone line, auto Nation is an excellent dealership. The staff is professional and very good to deal with. my advisor, Justin Woods has been promoted is g line, auto Nation is an excellent dealership. The staff is professional and very good to deal with. my advisor, Justin Woods has been promoted is great for him but sad for me. Hopefully the phone problems will be fixed soon.. More
The service I receive from George Wolfe is probably the best I have ever received from a customer service person. Unfortunately, the technical side of the dealership seems to always be trying to have you best I have ever received from a customer service person. Unfortunately, the technical side of the dealership seems to always be trying to have you perform maintenance earlier than might be necessary. Do I really need this now, or can I wait a bit? Do I really need to change this now, or can I wait a bit, etc.? I sense they go strictly by the mileage on the car, instead of visually inspecting something and then deciding if it needs to be replaced. I think this is different than something being broken or malfunctioning and needing service or replacing. I have no complaints about the quality of the performed service but sometimes question if it was necessary at that point in time. More
The staff were all so very friendly They offered snacks and drinks while we waited for an oil change plus The place and the whole building was so very clean including the rest rooms Also the waiting and drinks while we waited for an oil change plus The place and the whole building was so very clean including the rest rooms Also the waiting time was less than expected. Pleasant experience. Thank you More
Jessica was very accommodating. She explained the Maryland inspection process and the items that needed to be completed during the 96,000-mile service on my Crosstrek. She explained the Maryland inspection process and the items that needed to be completed during the 96,000-mile service on my Crosstrek. More