AutoNation Subaru Hunt Valley - Service Center

I visited here for pick up my online orders. Everybody has a smiling face and ready to help me. I got my parts and supervisor asked me to leave my car for recall. She made a schedule for it quic Everybody has a smiling face and ready to help me. I got my parts and supervisor asked me to leave my car for recall. She made a schedule for it quickly. I asked questions about my cars, she patiently listened me and gave me right informations. Here people are well educeted and expert in their work. More

Showed up for my 60,000 mile service yesterday. Was met by the service advisor George Wolfe. He explained all my options and that it would take most of the day. He then offered me a loaner car. Wor Was met by the service advisor George Wolfe. He explained all my options and that it would take most of the day. He then offered me a loaner car. Work was finished the same day. I feel like they give excellent service. More

I trust service advisor Brian Britcher to make fair and honest recommendations on my Subaru. When the online appointments were full, he managed to squeeze me in on a busy friday before my cross country roa honest recommendations on my Subaru. When the online appointments were full, he managed to squeeze me in on a busy friday before my cross country roadtrip. Will continue to get services at Autonation because of him! More

Sarah was my service advisor. She greeted me when I got there, she made note of all of my issues, she herself immediately took care of two small issues. They communicated well w She greeted me when I got there, she made note of all of my issues, she herself immediately took care of two small issues. They communicated well with me during the repairs, and the car was ready in a surprisingly short amount of time, considering what was being done. I used their valet service both to and from the dealer, and Dwight was pleasant to talk with. I was pleased with my service. More

AutoNation Suburu Hunt Valley takes customer service to a higher level than you could dream up. Everyone is beyond friendly, courteous and knowledgeable and takes time to explain the work. My recent experien higher level than you could dream up. Everyone is beyond friendly, courteous and knowledgeable and takes time to explain the work. My recent experience with George was no exception and was the best. Can't recommend highly enough!! More

Great personal interaction. Almost reasonable price. Diversity in staff. Work well done car performs like new. I was given a list of needs. Front brakes replacement was except Almost reasonable price. Diversity in staff. Work well done car performs like new. I was given a list of needs. Front brakes replacement was exceptionally high. I would have gotten done but I got better pricing estimates while I waited More

Good experience all the way around. Attentive, informative and most importantly, communicated what to expect and time for completion. Attentive, informative and most importantly, communicated what to expect and time for completion. More

I received the most kind and courteous service during my visit to replace a flat tire. Both the sales advisor Brian and the general manager Allen were most helpful in keeping me informed throughout this ap visit to replace a flat tire. Both the sales advisor Brian and the general manager Allen were most helpful in keeping me informed throughout this appointment. While there I requested a car wash. Unfortunately, the car wash not available as it is being updated. It was considerate of the general manager to apologize for the inconvenience and explain the problem. However, Brian cleaned my windows and wiped the dirt off my car! It looked great! Thank you for the excellent service. More

They made accommodations to book an appointment for me on short notice. And were understanding when unfortunately I was running late for the appointment. short notice. And were understanding when unfortunately I was running late for the appointment. More

Returning customer here, the service is good and a loaner was readily available. Service reps are outstanding but mostly George takes care…NB, take care of him, he’s a gem and an asset to the operation. was readily available. Service reps are outstanding but mostly George takes care…NB, take care of him, he’s a gem and an asset to the operation. More