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AutoNation Subaru Hunt Valley - Service Center

Cockeysville, MD

4.8
396 Reviews

396 Reviews of AutoNation Subaru Hunt Valley - Service Center

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November 10, 2022

AutoNation Suburu Hunt Valley takes customer service to a higher level than you could dream up. Everyone is beyond friendly, courteous and knowledgeable and takes time to explain the work. My recent experien More

by tbgross
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George
Nov 20, 2022 -

AutoNation Subaru Hunt Valley responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

November 09, 2022

Great personal interaction. Almost reasonable price. Diversity in staff. Work well done car performs like new. I was given a list of needs. Front brakes replacement was except More

by Daniel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
Nov 16, 2022 -

AutoNation Subaru Hunt Valley responded

Hi Daniel, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Subaru Hunt Valley! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

November 08, 2022

Good experience all the way around. Attentive, informative and most importantly, communicated what to expect and time for completion. More

by Mcollins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
A young woman
Nov 15, 2022 -

AutoNation Subaru Hunt Valley responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

November 03, 2022

I received the most kind and courteous service during my visit to replace a flat tire. Both the sales advisor Brian and the general manager Allen were most helpful in keeping me informed throughout this ap More

by betsiebear
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Britcher and Allen Burrill, Lisa Parasrami
Nov 12, 2022 -

AutoNation Subaru Hunt Valley responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

November 02, 2022

They made accommodations to book an appointment for me on short notice. And were understanding when unfortunately I was running late for the appointment. More

by Clynetteboston
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Nov 10, 2022 -

AutoNation Subaru Hunt Valley responded

Hi, we are very happy to have provided you with such a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

November 01, 2022

Returning customer here, the service is good and a loaner was readily available. Service reps are outstanding but mostly George takes care…NB, take care of him, he’s a gem and an asset to the operation. More

by gbedinger
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
George
Nov 08, 2022 -

AutoNation Subaru Hunt Valley responded

Hello, thank you for your kind words! We're happy we could help. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

November 01, 2022

Went in for a normal maintence and they spilled oil on the engine. The team was nice and did what they can to clean the mess, but my car totally smells like burned oil everytime I drive the car. I know mi More

by joelD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lisa Parasrami
Nov 08, 2022 -

AutoNation Subaru Hunt Valley responded

Hello, we appreciate you taking the time to leave us this feedback. We'd like the opportunity to discuss this with you. Please reach out to us at (410) 630-3178 at your earliest convenience to discuss how we can turn your experience into a positive one. Take care!

October 31, 2022

I was in and out in record time. I bought my first Subaru here. After shopping around I decided to go with AutoNation. The service department was great! The waiting area was comforta More

by cindystuempfle043
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Nov 08, 2022 -

AutoNation Subaru Hunt Valley responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

October 30, 2022

Buying the vehicle were very easy and timely. Having the service done was easy. Service personnel are very pleasant and easy to deal with. More

by Bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Nov 08, 2022 -

AutoNation Subaru Hunt Valley responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

October 29, 2022

Comfortable waiting room, lovely staff, good work, satisfied customer here! This was an unexpected visit, no appointment, and everything went beautifully. More

by marthawelsh204
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
There was ayoung man who took care of me, don't remember his name, but he basically did all the administration work, and he was great., Lisa Parasrami
Nov 06, 2022 -

AutoNation Subaru Hunt Valley responded

Hi, it is great to read such wonderful comments about your recent experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!

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