AutoNation Subaru Hunt Valley - Service Center
Cockeysville, MD
400 Reviews of AutoNation Subaru Hunt Valley - Service Center
Organized and well equipped facility you want to go back to. Items of service were well explained and you feel a need to do what was advised. to. Items of service were well explained and you feel a need to do what was advised. More
As usual I arrived for my appointment on time and was attended to by my service advisor George Wolfe in due course. We discussed the necessary requirements and as I was going to wait I took a seat in attended to by my service advisor George Wolfe in due course. We discussed the necessary requirements and as I was going to wait I took a seat in the waiting area which, of course, was clean and comfortable. I was regularly informed of progress by my Service Advisor. There was additional work required and this was discussed with me and my consent obtained. I service was completed and all was good. I was informed that regrettably the car wash was out of service but nevertheless my car was spotless. I shall return for all my future services More
I was advised a few months back that I needed brake service. AutoNation checked and advised that the brakes did not need brake pads at this time, and I wasn't charged for the appointment. I appreciat service. AutoNation checked and advised that the brakes did not need brake pads at this time, and I wasn't charged for the appointment. I appreciate that level of honesty from a dealer. Also pleased that service was prompt and professional. More
Courteous & friendly customer service throughout the entire process. Technician/service representative was informative & exceptionally knowledgeable. entire process. Technician/service representative was informative & exceptionally knowledgeable. More
Most recent visit was for a recall. I did a night drop off, which was very convenient; pick-up was also easy with limited waiting. George contacted me when my car was ready and explai I did a night drop off, which was very convenient; pick-up was also easy with limited waiting. George contacted me when my car was ready and explained the work that was done. More