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AutoNation Subaru Hunt Valley - Service Center

Cockeysville, MD

4.9
400 Reviews
Today: 7:30 AM - 6:00 PM Open Now
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400 Reviews of AutoNation Subaru Hunt Valley - Service Center

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August 30, 2021

George, my service writer was so accommodating. He greeted me promptly when I arrived and processed my service within a reasonable amount of time. The waiting room was comfortable, clean, and allowed More

by glendachernoff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George
August 30, 2021

They offered to wash and vacuum car but they barely cleaned the floor mats and they only squirted the car down with water, not washed. More

by Habort
Quality Of Work
Recommend Dealer
No
Employees Worked With
Unknown
August 29, 2021

They keep good service records. Appointment times flexible. Waited at dealership was friendly, comfortable and clean. They asked if other items needed attention & accepted my coupons. More

by jandemac@mac.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor Swart
August 27, 2021

Thought they did a really good job diagnosing an overheating issue I had. They found a plausible explanation for the issue and pressure tested my coolant system to confirm no leaks. More

by outback95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Russo
August 27, 2021

Did the oil change and tire rotation in time promised. Very courteous. No surprises. Yes, on time as promised . courteous staff Clean safe wait area. Helpful staff. Will return for future service More

by Forrester18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Do not recall names
August 25, 2021

Joe was extremely helpful and very knowledgeable in handling our recent service request Price was a little high for reg oil even with our 25 percent off More

by Robert Koch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe service advisor
August 24, 2021

They are kind and courteous and they seem to be honest about what needs repairs. More

by Dperoutka
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George
August 23, 2021

Joe handled my service visit very efficiently and I was finished actually before the car was promised. I always am impressed at the friendly and helpful service staff here. More

by Badger70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe
August 20, 2021

Trevor is extremely helpful and friendly. Very knowledgeable! Trust the work the mechanics do on my vehicle More

by Pmp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor
August 20, 2021

Clean, spacious, great amenities for customers waiting for their service. Service advisors keep you informed about status of repair. All around, very customer oriented culture. More

by gmbhenry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Russo