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AutoNation Subaru Hunt Valley - Service Center

Cockeysville, MD

4.8
396 Reviews

396 Reviews of AutoNation Subaru Hunt Valley - Service Center

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September 06, 2021

Autonation Subaru in Hunt Valley once again provided their flawless service. George went above and beyond. Way above and beyond. When it was clear my issue was going to take a bit longer to diagnose, More

by cathy51041
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
George.
September 05, 2021

Great service - in and out with oil change and car wash, including tires. Very pleased with everything especially since it was a Saturday. Never had an issue with anything. More

by dhoffman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Hoffman
September 03, 2021

Always have the best experience here, have been coming for years. People are frienndly and always punctual. They make a real effort when it comes to customer service. More

by fmacon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unknown, James, I think
September 02, 2021

Service rep was knowledgeable and did not push to have extra services performed. Always timely and the car was neat. Hope they conythe fine service More

by Joanne.mazzie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor swart
Sep 02, 2021 -

Joanne.mazzie responded

I hope all dealerships for Subaru are as good as hunt valley. I will consider them when buying a new vehicle

September 01, 2021

Check engine light came on with less that 5000 miles on the vehicle - took three trip to AutoNation to result the issue. Turned out to be a rodent nest on the fuel tank. Tank was replaced - waiting for ins More

by neal.smalley
Recommend Dealer
Yes
Employees Worked With
Bryan Williams - I was informed weekly of the progress/status.
August 30, 2021

Incredible service , great staff, willing to help put and figure a solution More

by Sfischerhuettner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George
August 30, 2021

George, my service writer was so accommodating. He greeted me promptly when I arrived and processed my service within a reasonable amount of time. The waiting room was comfortable, clean, and allowed More

by glendachernoff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George
August 30, 2021

They offered to wash and vacuum car but they barely cleaned the floor mats and they only squirted the car down with water, not washed. More

by Habort
Quality Of Work
Recommend Dealer
No
Employees Worked With
Unknown
August 29, 2021

They keep good service records. Appointment times flexible. Waited at dealership was friendly, comfortable and clean. They asked if other items needed attention & accepted my coupons. More

by jandemac@mac.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor Swart
August 27, 2021

Thought they did a really good job diagnosing an overheating issue I had. They found a plausible explanation for the issue and pressure tested my coolant system to confirm no leaks. More

by outback95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Russo
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