AutoNation Subaru Hunt Valley - Service Center

Great experience yesterday as always. Joe could not have been nicer or more cordial. He answered all my questions, explained what each service entails and kept me informed through each step of the visit. been nicer or more cordial. He answered all my questions, explained what each service entails and kept me informed through each step of the visit. I trust the staff to take care of my vehicle. And the car exterior looked great after the wash! Thanks for another pleasant experience! More

Always accommodating and super friendly. This is my first Subaru and I always heard they had superior customer service. It’s definitely true. Subaru and I always heard they had superior customer service. It’s definitely true. More

Justin in the service center was amazing- extremely friendly and professional. Got me and my Subaru in and out. friendly and professional. Got me and my Subaru in and out. More

Service advisors are always knowledgeable and keep customer up to date . Comfortable waiting area. This is my 3rd Subaru and plan another purchase. customer up to date . Comfortable waiting area. This is my 3rd Subaru and plan another purchase. More

I have always had excellent service at this dealership. I have a Subaru dealership that is 10 minutes from my house but I choose to come to this dealership because I trust them. The customer service is excel have a Subaru dealership that is 10 minutes from my house but I choose to come to this dealership because I trust them. The customer service is excellent. More

It was a great customer service experience, from when I brought the car in for its scheduled maintenance to when the electronics expert took the time to explain certain things about the vehicle. brought the car in for its scheduled maintenance to when the electronics expert took the time to explain certain things about the vehicle. More

Excellent service department, friendly staff, and spacious waiting area. Hunt Valley Subaru is my new go to place getting my car serviced or when buying genuine Subaru parts and accessories. spacious waiting area. Hunt Valley Subaru is my new go to place getting my car serviced or when buying genuine Subaru parts and accessories. More

Then person who assisted me was very friendly and pleasant. I enjoyed talking to him and he explained everything very clearly. I am sorry I do not remember his name. pleasant. I enjoyed talking to him and he explained everything very clearly. I am sorry I do not remember his name. More

Great customer service, however my brand new 2021 Subaru Outback has been difficult to get accustomed to. The computer systems are confusing, even after a class with Titus. Then Trevor explains that it’s a Outback has been difficult to get accustomed to. The computer systems are confusing, even after a class with Titus. Then Trevor explains that it’s a “known issue”? Dissatisfied with my first service appointment, after I specifically asked if checking fluid levels, like windshield wiper fluid, was included. Trevor assured me that everything would be checked on Friday. Strange how on Tuesday afternoon when I was driving home I got an alert that my windshield wiper fluid was low! Frustrating, but my husband filled it for me. More

I arrived on time, was immediately seen, waited for the vehicle and was out in no time. vehicle and was out in no time. More