AutoNation Subaru Hunt Valley - Service Center

Very, very pleased with the service experience. The service reps, technicians and courtesy drivers were professional. Patiently and thoroughly explaining the service my Outback needed, transporting me service reps, technicians and courtesy drivers were professional. Patiently and thoroughly explaining the service my Outback needed, transporting me to and from the dealer, and were spot on time👍 More

Schedule your service appointments a little more accurately. 2&1/2 hours is too long for a basic oil change. Apply the best service discounts from the computer. Don't ask us for coupons. You keep se accurately. 2&1/2 hours is too long for a basic oil change. Apply the best service discounts from the computer. Don't ask us for coupons. You keep sending offers. They're in the computer. Use them. More

Have had great experience in 2 service visits for fairly major age-related repairs to our 2008 Outback. Got great, honest advice on prioritizing the needed work to fit the budget, and even a referral elsewh major age-related repairs to our 2008 Outback. Got great, honest advice on prioritizing the needed work to fit the budget, and even a referral elsewhere that could save some $$$. More

On time. Efficient. Knowledgeable about my car. Courteous. Helpful. PleSsmy waiting lounge with tv and offers of drinks. Courteous. Helpful. PleSsmy waiting lounge with tv and offers of drinks. More

I was greeted pleasantly by Trevor who is friendly and polite.. He explained what will be done to my 2021 Subaru Forrester, Since I misplaced my duplicate car key, Trevor ordered a new key plate specifi polite.. He explained what will be done to my 2021 Subaru Forrester, Since I misplaced my duplicate car key, Trevor ordered a new key plate specifically cut for my vehicle; this will be mailed to me when completed as I requested. He could not use my old spare key FOB, so he gave me a new key FOB transmitter at no cost.. I am very thankful for his kindness and concern. He is an asset to your company; I wish he will be the same person to service my vehicle some time in the the future. More

Fast and efficient with great customer service. Out of the 4 Subaru dealerships I’ve been to, they are by far the best. the 4 Subaru dealerships I’ve been to, they are by far the best. More

Great experience yesterday as always. Joe could not have been nicer or more cordial. He answered all my questions, explained what each service entails and kept me informed through each step of the visit. been nicer or more cordial. He answered all my questions, explained what each service entails and kept me informed through each step of the visit. I trust the staff to take care of my vehicle. And the car exterior looked great after the wash! Thanks for another pleasant experience! More

Always accommodating and super friendly. This is my first Subaru and I always heard they had superior customer service. It’s definitely true. Subaru and I always heard they had superior customer service. It’s definitely true. More

Justin in the service center was amazing- extremely friendly and professional. Got me and my Subaru in and out. friendly and professional. Got me and my Subaru in and out. More

Service advisors are always knowledgeable and keep customer up to date . Comfortable waiting area. This is my 3rd Subaru and plan another purchase. customer up to date . Comfortable waiting area. This is my 3rd Subaru and plan another purchase. More