AutoNation Subaru Hunt Valley - Service Center

Excellent service and assistance. Car ready when promised and problem resolved. Both Jessica, the Service Assistant, and Justin, the Service Manager, were highly responsive and neve Car ready when promised and problem resolved. Both Jessica, the Service Assistant, and Justin, the Service Manager, were highly responsive and never missed a beat. Five stars are not enough. More

In addition to my car needing service. the battery on the ignition key was low. George Wolfe, the service advisor not only replaced the battery but demonstrated to me what to do in case th the battery on the ignition key was low. George Wolfe, the service advisor not only replaced the battery but demonstrated to me what to do in case the battery ran out while I was out with the car. That was really nice of him. More

Sarah easily confirmed that I had a full maintenance contract with Subaru from my new purchase date in May, 2022. She's an asset for Subaru. contract with Subaru from my new purchase date in May, 2022. She's an asset for Subaru. More

Great service. Open on Saturday for service. Large, open and clean waiting area with coffee and water. Open on Saturday for service. Large, open and clean waiting area with coffee and water. More

Organized and well equipped facility you want to go back to. Items of service were well explained and you feel a need to do what was advised. to. Items of service were well explained and you feel a need to do what was advised. More

As usual I arrived for my appointment on time and was attended to by my service advisor George Wolfe in due course. We discussed the necessary requirements and as I was going to wait I took a seat in attended to by my service advisor George Wolfe in due course. We discussed the necessary requirements and as I was going to wait I took a seat in the waiting area which, of course, was clean and comfortable. I was regularly informed of progress by my Service Advisor. There was additional work required and this was discussed with me and my consent obtained. I service was completed and all was good. I was informed that regrettably the car wash was out of service but nevertheless my car was spotless. I shall return for all my future services More

I was advised a few months back that I needed brake service. AutoNation checked and advised that the brakes did not need brake pads at this time, and I wasn't charged for the appointment. I appreciat service. AutoNation checked and advised that the brakes did not need brake pads at this time, and I wasn't charged for the appointment. I appreciate that level of honesty from a dealer. Also pleased that service was prompt and professional. More

Everything done the way it should be except air pressure in tires was not correct in tires was not correct More

Courteous & friendly customer service throughout the entire process. Technician/service representative was informative & exceptionally knowledgeable. entire process. Technician/service representative was informative & exceptionally knowledgeable. More

Staff is very nice and pleasant to with with. Great service every time I come here. Great service every time I come here. More