AutoNation Subaru Hunt Valley - Service Center

Excellent service. Joe was very efficient. Promised he would perform the needed service in an hour so i could wait in the pleasant waiting room and have a cup of coffee (which they provided) while the r would perform the needed service in an hour so i could wait in the pleasant waiting room and have a cup of coffee (which they provided) while the recommended work on the tires was accomplished. Also showed me how some new things inside the car worked. Altogether a pleasant experience More

Service was excellent. Representative was courteous, pleasant and you don't feel rushed or that "they are very busy to spend time with you." Thank you. I am glad the service department is very close to pleasant and you don't feel rushed or that "they are very busy to spend time with you." Thank you. I am glad the service department is very close to where I live. More

George was very accommodating while we waited for hours to get the Starlink 5G upgrade. I am from the IT world and expected the upgrade to take little time, so 3+ hours was a shock. George kept me inform to get the Starlink 5G upgrade. I am from the IT world and expected the upgrade to take little time, so 3+ hours was a shock. George kept me informed on what had been completed and alerted me when it was 10 minutes to go. I usually go to Hanover PA where I bought the car, but decided to try Timonium MD which is 30 minutes south of where I live. I will certainly go back to Timonium for further service. More

First time there. Great service and great communication. Based on this visit, would highly recommend Based on this visit, would highly recommend More

I take my car to Automation Subaru Hunt Valley because they are organized accommodating and take care of customers and their vehicles Waiting room and facilities are always immaculate. My represent they are organized accommodating and take care of customers and their vehicles Waiting room and facilities are always immaculate. My representative is professional and courteous. More

The customer rep was knowledgeable about the vehicle and the repair. He was extremely helpful in answering my questions concerning some of the options on my car. the repair. He was extremely helpful in answering my questions concerning some of the options on my car. More

The person I dealt with the day my car was service was very kind and knowledgeable. very kind and knowledgeable. More

Was able to fairly easily request contactless drop-off and pick-up for schedule maintenance but they were unable to diagnose metallic rattling/scraping noise which of (course) had stopped by the time I ar and pick-up for schedule maintenance but they were unable to diagnose metallic rattling/scraping noise which of (course) had stopped by the time I arrived More

Service Department is Phenomenal. Trevor is the person you should ask for. Very professional and very helpful. Simply the best. I had my tires replaced with him and all of my work gets done here. I trust you should ask for. Very professional and very helpful. Simply the best. I had my tires replaced with him and all of my work gets done here. I trust him with ensuring my Outback is good to go and safe with my kids in it. More

On time service, Courteous reception, out and on the road within advised timeframe. A++ commitment to my expectations and above. within advised timeframe. A++ commitment to my expectations and above. More