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AutoNation Subaru Hunt Valley - Service Center

Cockeysville, MD

4.8
396 Reviews

396 Reviews of AutoNation Subaru Hunt Valley - Service Center

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May 11, 2022

Everything at Auto Nation Subaru Hunt Valley is always A+ The service advisor explained everything that was going to be done, the waiting area is very pleasant and clean and the wait time was very quick. More

by MaryN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor Swart
May 13, 2022 -

AutoNation Subaru Hunt Valley responded

Hi Maryn, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

May 11, 2022

always we can count on leaving with our "new" car feel. [ our service rep , george , was super good/friendly and explained everything to us. hope we have him when our next 6 month chkup comes.it is a 2018 More

by mked1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
george
May 13, 2022 -

AutoNation Subaru Hunt Valley responded

Hi, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

May 09, 2022

Stopped in for service/oil change. Some moulding was coming loose on our 2021 outback. They did fix it but charged us a shop fee even though a 100k bumper to bumper warranty was purc More

by Eric
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
General
May 11, 2022 -

AutoNation Subaru Hunt Valley responded

Hi, thank you for taking the time to share your feedback with us. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (410) 630-3178. We hope to hear from you.

May 09, 2022

People are kind and understanding. They will give you and estimate and that is your price you pay Very efficient and timely. One of the few Dealerships that I actually enjoy visitin More

by Richardson138
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim
May 11, 2022 -

AutoNation Subaru Hunt Valley responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

May 09, 2022

1st service on our new Outback. Went off without a hitch. Nice facility and excellent customer service. More

by clifton.bond
Recommend Dealer
Yes
Employees Worked With
Service Advisor
May 11, 2022 -

AutoNation Subaru Hunt Valley responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

May 07, 2022

Great service, great information to help us make the right decision. Great facilities, super friendly More

by bigman18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Did not get
May 09, 2022 -

AutoNation Subaru Hunt Valley responded

Hi, thank you so much for your positive comments about AutoNation Subaru Hunt Valley! Feel free to reach out to us if you need anything. Have a wonderful day.

May 07, 2022

I didn’t buy my car here but I used them for service. The service reps were always rude to me (but very polite to my husband). They never wanted to fix anything and always had a reason why something wasn More

by Carebearbt
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Justin, George
May 09, 2022 -

AutoNation Subaru Hunt Valley responded

Hello, we are disappointed to hear that you did not have a more positive experience with us at AutoNation Subaru Hunt Valley. We would like the opportunity to address your concerns. Please reach out to us directly at (410) 630-3178 when you have a chance. Thank you, and we look forward to hearing from you.

May 06, 2022

Helped me same-day with a bad problem - replaced my starter. Gave me loaner car so not unduly inconvenienced. Very helpful. Also did routine servicing - I thought that a bit overpriced but fortunate More

by jilyons
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor
May 09, 2022 -

AutoNation Subaru Hunt Valley responded

Hi Jilyons, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

May 06, 2022

Samantha and Trevor were courteous, knowledgeable and efficient = thoroughly satisfying experience! Every expectation the mechanical service quality will be as high. More

by paman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samantha, Trevor
May 09, 2022 -

AutoNation Subaru Hunt Valley responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Subaru Hunt Valley! Drive safe, and we'll see you on the road.

May 05, 2022

Service is fantastic and never disappoints with timely communication and advice. Appreciate the help from Trevor. More

by Sethhamed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor
May 08, 2022 -

AutoNation Subaru Hunt Valley responded

Hi, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

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