Back

AutoNation Subaru Hunt Valley - Service Center

Cockeysville, MD

4.8
396 Reviews

396 Reviews of AutoNation Subaru Hunt Valley - Service Center

Sort by
June 10, 2022

Service from this dealer has routinely been outstanding. I highly recommend using them for all Subaru work. More

by Ksiskey14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor swart
Jun 12, 2022 -

AutoNation Subaru Hunt Valley responded

Hi, we are very happy to have provided you with such a positive experience! We appreciate your recommendation of AutoNation Subaru Hunt Valley and we hope to be of service again in the future.

June 10, 2022

The service team was amazing. My car was ready ahead of schedule and the cost was less than expected. Shout out to Justin, Michelle, and Trevor. More

by arthur.london
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin, Michelle, Trevor
Jun 12, 2022 -

AutoNation Subaru Hunt Valley responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Subaru Hunt Valley! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 10, 2022

Service team listens carefully to description of problem; test drives for more in-depth analysis & then provides clear alternatives to solution. Regular updates while waiting with coffee etc! More

by Butch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George
Jun 12, 2022 -

AutoNation Subaru Hunt Valley responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 09, 2022

Everyone was very courteous. The waiting area is very comfortable. It took longer than I expected. It is sometimes difficult to get someone to answer the telephone. More

by Solbert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
?i don’t know their name.
Jun 10, 2022 -

AutoNation Subaru Hunt Valley responded

Hello, thank you for taking the time to leave us feedback. Drive safe, and we'll see you on the road.

June 09, 2022

I came to the dealership without an appointment when my Low Tire Pressure light came on. The tire was topped off immediately. After 24 hours the light was on again, so I went to the dealership again, also More

by jilyons
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor
Jun 11, 2022 -

AutoNation Subaru Hunt Valley responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

June 07, 2022

The folks at auto nation Subaru and super friendly and informative. I always leave more confident in my car and then. More

by Tammrwilliams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark
Jun 09, 2022 -

AutoNation Subaru Hunt Valley responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help. Have a great day!

June 07, 2022

We just moved from Arizona to Maryland and were hoping for the same great quality of service that our AutoNation in Scottsdale provided and were pleasantly surprised with the appointment making process, k More

by karilitteer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George
Jun 09, 2022 -

AutoNation Subaru Hunt Valley responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help. Have a great day!

June 07, 2022

Trevor checked me in as soon as he could get my service in the queue. When it was complete he took care of my billing and got me on my way. Very courteous and professional. More

by Mph200
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor Swart
Jun 09, 2022 -

AutoNation Subaru Hunt Valley responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help. Have a great day!

June 06, 2022

Very polite and prompt. Excellent communication before, during and right after the car is serviced. More

by faith.feingold
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Uncertain
Jun 08, 2022 -

AutoNation Subaru Hunt Valley responded

Hi, it is great to read such wonderful comments about your experience with us! We always strive to provide personable and excellent customer service. Thank you for the review!

June 06, 2022

I went to this dealership because I previously had a good experience with a recall. As before, everyone was very nice. But the "labor" cost for repairs averaged approximately $275.00 dollars an hour. How m More

by nanroeder
Customer Service
Price
Recommend Dealer
No
Employees Worked With
Latoya Fowlkes, sevice advisor
Jun 07, 2022 -

AutoNation Subaru Hunt Valley responded

Hi Nanroeder, we are deeply disappointed by your experience at AutoNation Subaru Hunt Valley. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (410) 630-3178 to discuss what we can do to help.

...
16
...