AutoNation Subaru Hunt Valley - Service Center
Cockeysville, MD
396 Reviews of AutoNation Subaru Hunt Valley - Service Center
The service team was amazing. My car was ready ahead of schedule and the cost was less than expected. Shout out to Justin, Michelle, and Trevor. My car was ready ahead of schedule and the cost was less than expected. Shout out to Justin, Michelle, and Trevor. More
Service team listens carefully to description of problem; test drives for more in-depth analysis & then provides clear alternatives to solution. Regular updates while waiting with coffee etc! test drives for more in-depth analysis & then provides clear alternatives to solution. Regular updates while waiting with coffee etc! More
Everyone was very courteous. The waiting area is very comfortable. It took longer than I expected. It is sometimes difficult to get someone to answer the telephone. The waiting area is very comfortable. It took longer than I expected. It is sometimes difficult to get someone to answer the telephone. More
I came to the dealership without an appointment when my Low Tire Pressure light came on. The tire was topped off immediately. After 24 hours the light was on again, so I went to the dealership again, also Low Tire Pressure light came on. The tire was topped off immediately. After 24 hours the light was on again, so I went to the dealership again, also without an appointment. I left two hours later with a patched tire - so far so good. Service, especially Trevor, was courteous and surprisingly fast. More
We just moved from Arizona to Maryland and were hoping for the same great quality of service that our AutoNation in Scottsdale provided and were pleasantly surprised with the appointment making process, k for the same great quality of service that our AutoNation in Scottsdale provided and were pleasantly surprised with the appointment making process, kind and helpful staff, comfortable waiting area, explanation of services and cost, and promptness. Very happy to have found AutoNation Hunt Valley and definitely taking our car back there from now on. Thank you especially to George for his kindness and willingness to help! More
Trevor checked me in as soon as he could get my service in the queue. When it was complete he took care of my billing and got me on my way. Very courteous and professional. in the queue. When it was complete he took care of my billing and got me on my way. Very courteous and professional. More
I went to this dealership because I previously had a good experience with a recall. As before, everyone was very nice. But the "labor" cost for repairs averaged approximately $275.00 dollars an hour. How m experience with a recall. As before, everyone was very nice. But the "labor" cost for repairs averaged approximately $275.00 dollars an hour. How many technicians were working on my car and it still took over four hours? I've enjoyed my Crosstrek and was considering to trade for a new one. I now realize I can't afford the maintenance. Don't worry, I won't be back. (Somehow I feel as if I more than paid for the "free" carwash.) More