AutoNation Subaru Hunt Valley - Service Center

I like the dealership and it is very easy to deal with and have been happy with the service. I was very disappointed with not being told about my car being broke into. The GM did do a good job rectifyin and have been happy with the service. I was very disappointed with not being told about my car being broke into. The GM did do a good job rectifying the issue. He keep a customer. More

The employees were kind and the dealership clean. The time I spent inside was ridiculously long. I had a blinking light on dashboard that I wanted to be checked. I spoke with someone and they did The time I spent inside was ridiculously long. I had a blinking light on dashboard that I wanted to be checked. I spoke with someone and they did not lift the hood of my car until I had been there 1 hr 15 minutes. I never got an update of what was happening or how long I would be there. I was there for 2 hr 50 min! I had made an appt early at 8:15. There should not have been a backup of cars that early in the morning. My Subaru is 12 years old. They gave me an unnecessary laundry list of repairs I “needed” on my car. I never go to the dealership for oil changes and this experience is the reason why. Love my mechanics at Babcocks Service Center! They’re the best! More

Service department is poorly ran, wait times are always longer than estimated & they could care less. longer than estimated & they could care less. More

Jessica was my service assistant and she was really fantastic: friendly, helpful , organized and moved things along for me while I waited. The forester had a mileage checkup and a clogged drain and the fantastic: friendly, helpful , organized and moved things along for me while I waited. The forester had a mileage checkup and a clogged drain and they squeezed in both services. I waited in their extremely comfortable waiting area and it was very pleasant. More

Friendly and knowledgeable staff; clean and comfortable waiting areas; reasonable and competitive prices. Even though they are dealership-based their goal is to keep you in your current vehicle. My 12-year waiting areas; reasonable and competitive prices. Even though they are dealership-based their goal is to keep you in your current vehicle. My 12-year old Subaru and I thank them! More

Met my appointment on time. explained service and costs. Informed me of progress. Car wash was totally inadequate. explained service and costs. Informed me of progress. Car wash was totally inadequate. More

Very satisfied with the service at hunt valley subaru. The service writer kept me well informed throughout the day. The service writer kept me well informed throughout the day. More

Courteous, respectful, attention to detail, offered options on service, actual bill was less than estimate. options on service, actual bill was less than estimate. More

They take good care of my vehicle, and keep me aware of any issues that could be coming up. Only complaint is sometimes I feel like I'm waiting too long. any issues that could be coming up. Only complaint is sometimes I feel like I'm waiting too long. More

George and the whole team are/were amazing — attentiveness in customer service, reliability, etc. Just fabulous. attentiveness in customer service, reliability, etc. Just fabulous. More