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AutoNation Subaru Hunt Valley
Cockeysville, MD
641 Reviews
AutoNation Subaru Hunt Valley is your local source for all things Subaru in the Greater Baltimore area. Located in Cockeysville, our dealership serves residents from Baltimore, Towson, and Timonium, too. From the latest new Subaru vehicles for sale, to our extensive used inventory, AutoNation Subaru Hunt Valley has it all. Visit our website to learn more, and schedule a test drive today.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 641 reviews
April 01, 2017
Started Good.. My experience started off a little rocky. My sales person Joshua was about 20-30 minutes late to our appointment, because of a lunch break, people go My experience started off a little rocky. My sales person Joshua was about 20-30 minutes late to our appointment, because of a lunch break, people got to eat. We went on a test drive then ran the numbers to see what kind of deal could be had. The dealership got me where I wanted but come to find out the interest rate was not correct for the loan terms. Also, when I came back in to consider buying another vehicle, lower model, is when things really turned for the worse. Joshua was finishing up a previous customer, so we waited patiently while he wrapped up with them and the dealership searched for our potential new car. We were told it would be another 10 minutes, they were making calls to other locations, minimum 45 minutes later no update as to how the search was going. Meanwhile we did our own search and found the car we were looking for at another dealership, called them to make sure it was still available, then told them we'd be there later that evening. We approached the manager Nate stating that we were tired of waiting in the dark and he began to give us an attitude, like we were at fault. Then after he told our sales person Joshua, he also gave us an immature mumble as he walked away from us, stating that we wasted his time, when actually, on that day, he and the manager wasted ours. After seeing their true personality come to light we were glad that we did not give them our business. FYI, when we got to the other dealer later, we were on the road in our new WRX in about 2 hours, and also we found out that Nate the manager was doing a corporate no-no by driving a WRX as his corporate vehicle(they should be driving a vehicle of lesser demand, and a WRX does not fit that criteria). More
by BlackSkeleton
Employees Worked With
Joshua Wenderoth, Nathan Hollis
