Subaru of Hilton Head - Service Center

The dealership was convenient to Darien GA. I was very pleased with the service I received. Fast service but they couldn’t rectify my issue. I am not exactly pleased with the amount of engine n I was very pleased with the service I received. Fast service but they couldn’t rectify my issue. I am not exactly pleased with the amount of engine noise coming from my 2022 Crosstrek. This is my third Subaru and this is a noisy engine. I was assured there’s nothing wrong, it’s just noisy. I expected better from Subaru as company. This Crosstrek was purchased new Cumming GA. More

Communication was excellent, vehicle delivered as promised with a full service explanation before the work started. Thanks very much. promised with a full service explanation before the work started. Thanks very much. More

I was there for my 30,000 mile checkup. I was greeted quickly as I arrived. Although the estimated wait time was 4 hours, I was through in only two hours! Waiting area (with snacks) was I was greeted quickly as I arrived. Although the estimated wait time was 4 hours, I was through in only two hours! Waiting area (with snacks) was comfortable. The staff were all very friendly as well. More

Spencer went above and beyond to get our GPS/Radio replaced that was only replaced a little over a year ago by another Subaru dealer in Virginia. Even though it was out of warranty he still managed t replaced that was only replaced a little over a year ago by another Subaru dealer in Virginia. Even though it was out of warranty he still managed to get the unit replaced with a new one. We truly appreciate the professionalism and attention to customer service and exceeding our expectations! Thanks again! We have found a dealership we can rely on for both our Subarus. More

Spencer was a great communicator. He explained everything and the service was great. The showroom was nice and so was everyone I met there. Thank you and I will be back. He explained everything and the service was great. The showroom was nice and so was everyone I met there. Thank you and I will be back. More

Spencer took great care of me! My cross trek came out of inspection with no issues! My cross trek came out of inspection with no issues! More

The people are nice but the wait was too long for an oil change and tire rotation—2.5 hours. change and tire rotation—2.5 hours. More

Charles in service is amazing and so kind. He always has a smile on his face and is thorough. Thank you Charles! He always has a smile on his face and is thorough. Thank you Charles! More

Great experience - always. Stick with estimated time to service,go over service that's completed in detail. Always courteous. Stick with estimated time to service,go over service that's completed in detail. Always courteous. More

October 7 2022 was my first service visit. I appreciate Spencer’s email reminder. Upon my arrival he scanned my car checked tires and took the time to install the wheel wall covers I purchas I appreciate Spencer’s email reminder. Upon my arrival he scanned my car checked tires and took the time to install the wheel wall covers I purchased earlier this summer. The service (oil change and overview of vehicle) took about 1.5 hours which was the time I estimated. The waiting area was a perfect place to read my book I also enjoyed seeing Ben my salesman and Steven in Parts More