Subaru of Hilton Head - Service Center

The Service advisor Charles Francis is outstanding and one of the reasons that I have my car serviced there. From the moment I pull in I'm hope he is working that day. The work done by the techs is alway one of the reasons that I have my car serviced there. From the moment I pull in I'm hope he is working that day. The work done by the techs is always 5 Stars. It is great that you can have someone explain to you what is needed and not pushing for service that is now needed. That is why I have all of work done here and not where I live for the other 9 months of the year. Great Great More

I’ve had nothing but good experiences here. From purchasing my used vehicle to service, I receive individualized care and quick service. purchasing my used vehicle to service, I receive individualized care and quick service. More

The service was quick. They answered all my questions. Nice waiting area. Vry helpful and FRIENDLY service agent. Nice waiting area. Vry helpful and FRIENDLY service agent. More

Had the recall for the starlink system in our Forester. Upfront they made it clear it would take at least two and half hours. Kept me updated and the dealership is comfortable. Had my laptop and they have Upfront they made it clear it would take at least two and half hours. Kept me updated and the dealership is comfortable. Had my laptop and they have good Wi-Fi, so I was able to do my business. Work was completed to my satisfaction. Good people, have had most of my service done there. Highly recommend! More

I have had dealings from their sales personnel to their service personnel and everyone has been helpful and friendly. Just went in for routine service on my Subaru and it was quicker then the time they had service personnel and everyone has been helpful and friendly. Just went in for routine service on my Subaru and it was quicker then the time they had given me. More

They go above and beyond on everything. Plus they are helpful with referrals and recommendations that are car related if something is needed outside their dealership. Forgot to send a special thanks t helpful with referrals and recommendations that are car related if something is needed outside their dealership. Forgot to send a special thanks to Steve with all the previous help and research he did on my steering wheel getting replaced . Plus the other guys that have helped with knowledge of seat covers , tinting etc…. We have never been disappointed with this this dealership. More

Went for service. Very responsive and helpful, everyone extremely friendly and helpful. Service was completed when promised. They kept me in formed about the service and called as soon as it was completed. extremely friendly and helpful. Service was completed when promised. They kept me in formed about the service and called as soon as it was completed. More

Charles Francis and Spencer Carter are very courteous to the customers. They always try to make your appointments and wait time to fit your schedule. the customers. They always try to make your appointments and wait time to fit your schedule. More

Friendly staff, repair done in good time. Having just lost my husband of 47 years three weeks ago, a car dealership was the last place I wished to be. But everyone was caring snd expressed their sorrow lost my husband of 47 years three weeks ago, a car dealership was the last place I wished to be. But everyone was caring snd expressed their sorrow and told me to let them know if they could be of help in any way; thought this was very nice and unusual for a “ business” to express concern. I’m not new there…many years a customer. I’ve always experienced knowledgeable and prompt service. ❤️My Subaru!! Ready fir new one!! More