Subaru of Hilton Head - Service Center

Spencer always takes good care of me, just like Charles did many times before. Spencer is customer-focused and very thorough. He explains what's going on to me in terms that I can understand. He lets me kn did many times before. Spencer is customer-focused and very thorough. He explains what's going on to me in terms that I can understand. He lets me know when there is any delay in how long my car will be "in". My only complaint about the new Auto Nation is the reminders that I received for my service. I received no fewer than eight reminders, via every possible method - phone, text, email. I do not require 8 reminders. I am one of those people who actually honor their appointments, so one or two reminders will suffice. Hopefully there's a way to adjust that filter in their system. More

Appointment on schedule. Everyone friendly and helpful. Kept informed about status. Everything done right. Bravo! Everyone friendly and helpful. Kept informed about status. Everything done right. Bravo! More

They do everything to make sure you are happy… I had a bad tire and they were booked… but said if I could wait, they would try to work me in .. they did… Charles at service is fantastic and Steven in part bad tire and they were booked… but said if I could wait, they would try to work me in .. they did… Charles at service is fantastic and Steven in parts is super also… very pleased ever time I go there More

Charles Francis continues to provide outstanding service and is definitely an asset to AutoNation Subaru. You can be confident that your car will be serviced properly and thoroughly. And he is the consumm and is definitely an asset to AutoNation Subaru. You can be confident that your car will be serviced properly and thoroughly. And he is the consummate gentleman. More

First service with Subaru since becoming AutoNation. The service was quick and efficient. The personnel was wonderful per usual! The service was quick and efficient. The personnel was wonderful per usual! More

Charles was helpful and polite throughout the full process. Hr was informative checked into a coupon given. process. Hr was informative checked into a coupon given. More

Charles is always a pleasure to work with. Bill, who had helped me with “learning their technology” of my Subaru is always a delight to talk with. I have enjoyed my time spent at this dealers Bill, who had helped me with “learning their technology” of my Subaru is always a delight to talk with. I have enjoyed my time spent at this dealership as everyone is friendly, helpful and professional. I am so glad I choose the Outback as well as the folks who take care of my car. Thank you! More

Great service at fair prices. Can’t say anything for sales since there were no cars on the showroom floor. Can’t say anything for sales since there were no cars on the showroom floor. More

Charles and the mechanic that worked on my car stayed until 7PM - three hours after closing- to complete replacing rear ball bearings that were difficult to get out due to rust. The mechanic had to borro until 7PM - three hours after closing- to complete replacing rear ball bearings that were difficult to get out due to rust. The mechanic had to borrow a blow torch from another dealer to heat the area to get the old ball bearings out. Charles kept me informed throughout the unexpected delays attributable to getting the old ball bearings out. Charles and the mechanic are simply fabulous employees who went overboard in their efforts to service my car. Charles is the best! More

Service department very courteous. Also explained in detail what they were going to do to the car as well. as the cost Also explained in detail what they were going to do to the car as well. as the cost More