Subaru of Hilton Head - Service Center

Pleasant experience, even as I waited in the lobby. But, I had been told that the service would take 3 hours and it was just less than that. Charles also came out a second time and fixed my clock as But, I had been told that the service would take 3 hours and it was just less than that. Charles also came out a second time and fixed my clock as the battery had had to be disconnected for the service. More

They seem to have technical problems with communication system. Don’t know cause of this but it is not customer friendly. Special part ordered but not correct for installation means another trip and waitin system. Don’t know cause of this but it is not customer friendly. Special part ordered but not correct for installation means another trip and waiting for service to be preformed. More

Charles is the best service rep ever! Always professional and friendly! I would refer them to other Subaru owners. Always professional and friendly! I would refer them to other Subaru owners. More

Service staff was polite, informative and professional. They took the time to review what was done and were willing the answer any questions I might have. They took the time to review what was done and were willing the answer any questions I might have. More

Service was great! The staff members are so nice and helpful. And was in and out within an hour. The staff members are so nice and helpful. And was in and out within an hour. More

Came in without an appointment and they worked me in. Service was as promised and pleased with timing and the friendliness of the service team. Service was as promised and pleased with timing and the friendliness of the service team. More

Dealer performed recommended service in time quoted. Always excellent service that I expect when going to Subaru HH. Always excellent service that I expect when going to Subaru HH. More

Great dealership! ! I've been bringing my vehicles to them since 2015 and have had nothing but excellent service every time!! Charles Francis is a fantastic service lia ! I've been bringing my vehicles to them since 2015 and have had nothing but excellent service every time!! Charles Francis is a fantastic service liaison. He listens to my concerns and issues I've been having with the vehicle, understands my expectations and keeps me up to date on the progress of my vehicle maintenance. The automotive technicians doing an awesome job of troubleshooting the issues and finding a resolution. I'm very appreciative of their efforts. Keep up the excellent customer service and good maintenance practices!! I'll be seeing you guys in about 6,000 miles! Thanks again! More

Excellent service at AutoNation Subaru. I have been coming here for 15 years. Have always been satisfied with the service. Charles is on top of the service department. Miles is the grea I have been coming here for 15 years. Have always been satisfied with the service. Charles is on top of the service department. Miles is the greatest mechanic. More

First Maintenance visit as car was bought in October - oil change (6 mo.) and tire rotation. Mileage on car for the first six months was 2,105) I brought my own purchased synthetic oil and filter. Took a oil change (6 mo.) and tire rotation. Mileage on car for the first six months was 2,105) I brought my own purchased synthetic oil and filter. Took a little longer than I thought it should but it was the first visit so I figured they looked everything over. Labor cost was a little high ($70) I thought. Manager went over everything and I'll be back in 6 months. More