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Subaru of Hilton Head - Service Center

Hardeeville, SC

4.9
370 Reviews

370 Reviews of Subaru of Hilton Head - Service Center

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August 04, 2022

Recently took my Forester in for yearly check up. Service department and everyone was very professional and friendly. Nice waiting area also, tv and some refreshments. Highly recommend ! More

by alanvov
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John
Aug 08, 2022 -

AutoNation Subaru Hilton Head responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

August 04, 2022

Spencer and Charles are always a treat to work with even though I have a fleet vehicle, I still feel like a VIP! More

by Diane Baker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spencer, Charles
Aug 08, 2022 -

AutoNation Subaru Hilton Head responded

Hi Diane, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Subaru Hilton Head! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 04, 2022

Four hours waiting for an oil change, new air filter, tire rotation, in a frigid waiting room. Time to switch brands and move on to another dealer? Nothing like Subaru dealer in Torrington, CT! More

by briggs.eeb
Friendliness
Recommend Dealer
No
Employees Worked With
Not relevant/
Aug 08, 2022 -

AutoNation Subaru Hilton Head responded

Hi, we are deeply disappointed by your experience at AutoNation Subaru Hilton Head. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (843) 962-9813 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

Aug 20, 2022 -

briggs.eeb responded

Traveling in New England. Back in Oct. EEBriggs

August 03, 2022

Charles Francis is the best, my wife takes the Outback for service and Charles is always very friendly, professional and addresses any concerns she may have as she is the primary driver of the Outback. S More

by mrdevito1810
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Francis
Aug 05, 2022 -

AutoNation Subaru Hilton Head responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

August 02, 2022

We were greeted at the door and given water to drink, The car was ready when we were told it would be. They do a great job. More

by stumpiesc
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Charles Francis
Aug 04, 2022 -

AutoNation Subaru Hilton Head responded

Hi, we are very happy we could provide you with a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 02, 2022

If I could rate 10 stars I would. This is by far the best dealership I have ever dealt with. The original sales experience over 1 1/2 years was excellent. No hassles or pushy sales pi More

by r.jelomono
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles, Spencer and the new rep I believe his name was Chase.
Aug 04, 2022 -

AutoNation Subaru Hilton Head responded

Hi, we are very happy to have provided you with such a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 01, 2022

The service department is excellent. They start their appointments on time, they complete the requested work well (no return visits needed). More

by j2prange
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles
Aug 03, 2022 -

AutoNation Subaru Hilton Head responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help! Take care!

July 31, 2022

Excellent dealership. Outstanding, outstanding customer care. Highly recommend Subaru - as well as AutoNation Subaru (& Gwinnett Subaru is also AMAZING)... The common thr More

by laurenfoster484
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spencer, Jeremy, Ben (Sales)
Aug 03, 2022 -

AutoNation Subaru Hilton Head responded

Hi, it is great to read such wonderful comments about your recent experience with us! We appreciate your recommendation of AutoNation Subaru Hilton Head and we hope to be of service again in the future.

July 21, 2022

Very polite and through technician waiting area is clean and quiet so you can read while you wait there is a complimentary snack bar the car is delivered back on time and clean thank you More

by melainajo
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Spencer
Jul 24, 2022 -

AutoNation Subaru Hilton Head responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

July 21, 2022

Charles is always very helpful and keeps me well informed. My Outback has 240,000 miles on her and he keeps it going great More

by suzannedarnes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles
Jul 24, 2022 -

AutoNation Subaru Hilton Head responded

Hello there! We are pleased to hear you had such a positive experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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