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AutoNation Subaru Arapahoe - Service Center

Centennial, CO

4.6
659 Reviews

659 Reviews of AutoNation Subaru Arapahoe - Service Center

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December 12, 2022

Pros: My service advisor was great. They gave me a free loaner during diagnostics. Diagnostic fee was super reasonable. Cons: The price I was quoted for a routine repair (brake More

by David Chrem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan
Dec 14, 2022 -

AutoNation Subaru Arapahoe responded

Hi David, we are deeply disappointed by your experience at AutoNation Subaru Arapahoe. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (303) 578-6119 to discuss what we can do to help.

December 10, 2022

Asst Service Mgr, Kanin Prasertsin and team were extremely efficient and diagnosed the issues ASAP. The photos taken of rodent damage to wiring explained it all. What should have taken a week (par More

by Mdanser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kanin Prasertsin
Dec 13, 2022 -

AutoNation Subaru Arapahoe responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

December 07, 2022

Last Friday I took my car in for its regular maintenance (all it needed was an oil change and tire rotation). When I picked it up, they told me everything looked good (specifically mentioned by breaks/ pads More

by Heather
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ean Barberi
Dec 09, 2022 -

AutoNation Subaru Arapahoe responded

Hi Heather, we are deeply disappointed by your experience at AutoNation Subaru Arapahoe. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (303) 578-6119 -- we hope to hear from you soon.

December 06, 2022

The dealership and staff was very professional and helpful when servicing my vehicle. My vehicle was fully taken care of and all services were thoroughly explained to me before completing the service. More

by pjs63351
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Wander Wiede
Dec 09, 2022 -

AutoNation Subaru Arapahoe responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

December 06, 2022

Nice waiting area. The service engineer provided me updated from time to time, and very professional More

by XK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ean Barberi
Dec 09, 2022 -

AutoNation Subaru Arapahoe responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

December 04, 2022

The dealership has provided me with friendly professional service, and staff every time I need my Acent serviced. More

by trainjockey58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The service writer and the service manager, were very helpful and pleasant to deal with.
Dec 05, 2022 -

AutoNation Subaru Arapahoe responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

December 03, 2022

Everyone was friendly, the waiting area was clean, and the technicians kept me up to date on how long it was going to take. More

by Jackiehoneyfield
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Walked terazi
Dec 06, 2022 -

AutoNation Subaru Arapahoe responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 03, 2022

This was my first time visiting this dealership but the service department was excellent. Carrissa helped me throughout the whole process and the visit was very smooth. More

by Andrew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carrissa Williamson
Dec 06, 2022 -

AutoNation Subaru Arapahoe responded

Hello, thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

December 02, 2022

The service advisor was pleasant and helpful, and the car was serviced and ready in a very short while. I would highly recommend AutoNation Subaru Arapahoe. More

by grobbe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Harrigan
Dec 03, 2022 -

AutoNation Subaru Arapahoe responded

Hello, Thank you for taking the time to share your feedback with us. We appreciate your recommendation of AutoNation Subaru Arapahoe and we hope to be of service again in the future.

December 02, 2022

The service dept representative, Carrissa Williamson, exceeded my expectations during my 2016 Subaru outback service. She went over all the details and was quick to get me in/out on time. She gave me an More

by truthbike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carrissa Williamson
Dec 03, 2022 -

AutoNation Subaru Arapahoe responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

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