AutoNation Subaru Arapahoe - Service Center
Centennial, CO
659 Reviews of AutoNation Subaru Arapahoe - Service Center
The Arapahoe Auto Nation has been the most personable and helpful auto nation team. Anytime I am there or a family member of mine, they go above and beyond in making sure we are assisted and taken care off. helpful auto nation team. Anytime I am there or a family member of mine, they go above and beyond in making sure we are assisted and taken care off. The team dynamic is so pleasant and it translates in the exceptional service they provide. I would highly recommend this location as I’ve not had pleasant experience with others. More
this is an excellent dealership. I have been very pleased with all if my service appointments on my 2019 Crosstrek, which I love. The service staff have always been very kind and in I have been very pleased with all if my service appointments on my 2019 Crosstrek, which I love. The service staff have always been very kind and informative!! More
The service at AutoNation Subaru is reliable and professional. The representatives have been well trained and available to answer questions. It was very easy to utilize the monthly coupon for my oi professional. The representatives have been well trained and available to answer questions. It was very easy to utilize the monthly coupon for my oil change. The service was done well and timely. More
Service was fast and thorough. All items covered under warranty. I wanted to especially thank Ean Barberi. He really listens to one’s issues and ensures one is 100% satisfied b All items covered under warranty. I wanted to especially thank Ean Barberi. He really listens to one’s issues and ensures one is 100% satisfied by the service. He is exemplary at customer service! More
Absolutely terrible. Brought my brand new 2021 Subaru Crosstrek here two weeks ago. Everything went fine (so I thought) once my car was given back to me after a "simple" Brought my brand new 2021 Subaru Crosstrek here two weeks ago. Everything went fine (so I thought) once my car was given back to me after a "simple" tire rotation and oil change. I asked them to top off my windshield wiper fluid because mine was low (a light comes on when it needs to be refilled). When I got my car back, we had warm weather for a while so when I used my windshield wiper fluid it was working just fine. We hit some bad/cold weather with temperatures about -2 degrees F. I was leaving work at 4pm during a snow storm 2 days ago, and my windshield wiper fluid was frozen, I could not drive my car because if you have ever driven in snow, you know you need anti-freeze windshield wiper fluid. I had to then wait for 2 hours for Subaru roadside assistance to tow my car to AutoNation Subaru Arapahoe. The service manager, William, was very kind and helpful. I received my car back the next day, they brought it to my work because of how much of a mess up on their part this was, and how much of an inconvenience this was. William swore up and down to me that this would not happen again, that they tested their fluid and it for sure would not freeze and this wouldn't be a problem again. This morning, I got into my car and it was 3 degrees F outside. I went to use my windshield wiper fluid to get the ice off of my car, and it did not come out. FROZEN. AGAIN. I am now waiting at work for my car to be picked up, yet again, to get this fixed "hopefully". WE LIVE IN COLORADO. WE NEED ANTI-FREEZE WINDSHIELD WIPER FLUID IN OUR CARS. Still no solution after 3 days. So inconvenient. AND, to add onto it, this place is 40 minutes away from my house. Gas is almost $4.50 a gallon where I live. They did not offer to fill up my tank, give me a coupon for my next visit, nothing. Just a "sorry". This has been the worst service experience, and I will never return to this Subaru. More
Arapahoe Subaru has always taken excellent care of all four of the Outbacks that I have purchased from them. The service has been expeditious, and they will low pressure recommend items that they find tha four of the Outbacks that I have purchased from them. The service has been expeditious, and they will low pressure recommend items that they find that may need attention. I highly recommend Arapahoe Subaru. More
I bought my car here in 2018 and have been going to this dealership for many years previously. This time I was astonished to see my dash light up with many warning lights. The dealership was able to look dealership for many years previously. This time I was astonished to see my dash light up with many warning lights. The dealership was able to look at my car the next morning and fix a faulty sensor. Thanks to them for their prompt and good attention. More