AutoNation Subaru Arapahoe - Service Center

The service department was efficient, helpful and friendly! I really liked their check-in system. friendly! I really liked their check-in system. More

BROUGHT my outback in for service. Immediately met by someone who introduced me to one of the service managers. Carissa was efficient and friendly. I was amazed at how quickly the work Immediately met by someone who introduced me to one of the service managers. Carissa was efficient and friendly. I was amazed at how quickly the work was done. More

I was traveling from Ohio was in Colorado in need of an oil change and they were able to accommodate me and my jeep RubiconUnlike Castle rock jeep Chrysler dealership and told me it was not their problem c oil change and they were able to accommodate me and my jeep RubiconUnlike Castle rock jeep Chrysler dealership and told me it was not their problem could not accommodate me Highly recommend this dealership and I would highly recommend staying away from Castle rock Chrysler Jeep ram dealership More

Very good service,personal there are so helpful,good environment,I feel very comfortable in the dealer thank you. environment,I feel very comfortable in the dealer thank you. More

The agent, Walheed, that handled my visit was very professional and all work proceeded at good pace. professional and all work proceeded at good pace. More

I brought my Impreza to AutoNation Subaru to be service. The techicans serviced my car and made sure other concerns were fixed. The techicans serviced my car and made sure other concerns were fixed. More

My service was completed as requested and to my satisfaction everyone at the dealership was kind and accommodating. Although it did take several calls to get someone on the phone to find out if the satisfaction everyone at the dealership was kind and accommodating. Although it did take several calls to get someone on the phone to find out if they had a night drop box. After about 6 calls all day and going through the prompts and leaving a call back # I finally got someone to pick up the phone after a 30+ min on hold wait. More

Service was for routine oil/filter change. I specifically asked the service person Taylor to annotate I wanted synthetic oil as that was what was in the car. She stated that was standard. I as I specifically asked the service person Taylor to annotate I wanted synthetic oil as that was what was in the car. She stated that was standard. I asked again to put that on the service order but she stated that synthetic oil is standard. It is NOT for a 2011 Outback unless annotated on the work order so I ended up with conventional 5W30 oil. This is the 3rd time this has occurred at this dealership when I asked for synthetic oil. Synthetic oil is now standard on newer Outbacks (I also have a 2016 model) but not a 2011 model. Please update your service personnel. More

Excellent service and done very quickly. Was able to get many questions answered about the current reasons for service Was able to get many questions answered about the current reasons for service More

I have had my Subaru Legacy serviced at this dealership over the past three years and been satisfied - no complaints/problems. On 7/15/22, I made an appointment to have service (extended warranty work) on over the past three years and been satisfied - no complaints/problems. On 7/15/22, I made an appointment to have service (extended warranty work) on 7/19/22. I dropped my vehicle off on 7/18/22 so work could begin first thing on 7/19/22. Around 4:00pm on 7/19/22, service manager called me to tell me work could not be completed by the end of the day because a part necessary for repair would not be delivered to service center until the next day (7/20/22). I don't understand why, knowing the nature of the problem (contamination of the Park-Range switch internal components) and required repair (Basic Warranty had been extended for CVT Parking Brake Switch), Service Center had not had part delivered on 7/18/22 so work could be completed on 7/19/22 as promised. Service personnel was courteous. I just believe this inconvenience could have been avoided. More