AutoNation Subaru Arapahoe - Service Center

Great experience and great people. We ordered a Subaru Crosstrek and the purchase process went very smoothly. We were very happy with our experience. We ordered a Subaru Crosstrek and the purchase process went very smoothly. We were very happy with our experience. More

Everything was great at this service department. They treated us with respect,took our car in right away. Jessica,our service writer explained everything and answered our questions. The service was They treated us with respect,took our car in right away. Jessica,our service writer explained everything and answered our questions. The service was done promptly and we were called as soon as it was done.Pick up was quick and easy. More

Great work. Had a later appointment and then I needed to change it for an earlier time and then Ms. carrisa assisted me and got me earlier which worked out aweso Had a later appointment and then I needed to change it for an earlier time and then Ms. carrisa assisted me and got me earlier which worked out awesome. Thanks Carrisa your Awesome More

The outstanding response to a possible transmission problem was much appreciated. Nick told me that it was dangerous to drive the car in that condition, because the transmission could lock up while dri problem was much appreciated. Nick told me that it was dangerous to drive the car in that condition, because the transmission could lock up while driving or other unpredictable actions. Since the diagnosis couldn't be done that particular day, I told Nick that I would drive anyway and come back another time. Nick was able find a loaner car on short notice, so that I would not have to drive the car in that condition. Turns out that there was not a transmission problem, although there is an unusual noise from it. Since we had expected to have the loaner for up to several weeks, we filled up the partially depleted gas tank, only to return the loaner after about 50 miles. So we were given some credit against the service charges for the amount of extra fuel, thank you! I am completely satisfied, within the usual boundaries of doing business with a dealership. By that, I mean having to dodge the usual upselling of services, such as changing air filters that I had already done. And changing the differential oil...another upsell item, since my owner's manual says inspect only every 30,000 miles. I was disappointed that after making an online service appointment, I was told upon arrival that the appointment is for evaluation of my requested service, not service that could be done while I wait, due to a shortage of service technicians. I was also told that had I phoned in to make the appointment, that I would have been advised of this situation. Otherwise, arriving and greeting and discussion of the requested service was nicely done. And the online dealer coupon for a discount was honored. More

It was my annual checkup. Made the appointment online, was immediately greeted upon arrival, received a message when the servicing was complete. It all went very smoothly an Made the appointment online, was immediately greeted upon arrival, received a message when the servicing was complete. It all went very smoothly and of course it was great that they didn't find any thing wrong with the car. More

Autonation Subaru took good care of me. The first time they put the wrong part in ( adviser said) the wrong part was put in the 1st time) they let me have a loaner car due to I told them to The first time they put the wrong part in ( adviser said) the wrong part was put in the 1st time) they let me have a loaner car due to I told them to take there time. I had a appointment to go to. So it’s hopefully done right this time. Thank you for taking care of me, I really appreciate it. More

The service was very prompt and courteous. I am handicapped and the Jessica was very helpful. I am handicapped and the Jessica was very helpful. More

The work was done quickly and courteously The representative was informative and kept me informed representative was informative and kept me informed More

We bring our 2013 Legacy and 2017 Forester to this dealer for regular maintenance, recalls or problems that arise. They always do a great job and our service rep, Not, is very knowledgeable, helpful and cari for regular maintenance, recalls or problems that arise. They always do a great job and our service rep, Not, is very knowledgeable, helpful and caring. He is always willing to answer any questions and make sure the work is done right. He also does a follow-up email with us to be sure everything is working well. More

Service Rep. answered my questions and noted services to be performed. Oil and filter change and a tire repair and rotation. Work on my Crosstrek was completed answered my questions and noted services to be performed. Oil and filter change and a tire repair and rotation. Work on my Crosstrek was completed in less than two hours. Excellent service!. More