AutoNation Subaru Arapahoe - Service Center

This dealership is the standard for other dealerships in promptly servicing customers. These guys were on-time honest and did not charge us for additional service work that other dealerships would have! How promptly servicing customers. These guys were on-time honest and did not charge us for additional service work that other dealerships would have! How refreshing!!! More

Carissa has been a delight to work with. She was very pleasant, detailed and willing to assist. She explained everything in detail. I used to work with Stephanie who was as pleasant and help She was very pleasant, detailed and willing to assist. She explained everything in detail. I used to work with Stephanie who was as pleasant and helpful as Carissa. More

I love the remodel of the waiting area and the text messaging about the status of my car, vs getting a phone call- much nicer this way! messaging about the status of my car, vs getting a phone call- much nicer this way! More

AutoNation Subaru Arapahoe service team was on-time, friendly, and knowledgeable. The text communications we’re helpful. The waiting area clean. friendly, and knowledgeable. The text communications we’re helpful. The waiting area clean. More

I have been using this dealership for several years and believe the service is the best it’s been! Courteous, thorough, time efficient and always concerned with my satisfaction. I highly recommend AutoNa believe the service is the best it’s been! Courteous, thorough, time efficient and always concerned with my satisfaction. I highly recommend AutoNation Subaru Arapahoe! More

Had an issue with my oil change, but Assistant Service Manager Chris went above and beyond to remedy the situation. Manager Chris went above and beyond to remedy the situation. More

Service on my Subaru was completed in less time than predicted. Check out process was very convenient predicted. Check out process was very convenient More

Great difficulty getting a call back from service department to make appt or get information. department to make appt or get information. More

Two things. Had car in for a number of services and they did not tell us while car was there that battery needed to be replaced, thus will cause us another trip Had car in for a number of services and they did not tell us while car was there that battery needed to be replaced, thus will cause us another trip coordinating with family members. Second, and I've written service manager before about this. All our cars have lights on automatic. Works great. But, at service, they always turn them to off position and do not turn them back to where it was when you left it. I know this is typical for service centers, but it's also very unsafe. Tonight, a family member drove around this (dark) evening not noticing. You think someone will notice but when you are used to automatic, you don't for a day or two. I will rate this service center another start lower next time if it happens again. More

My 2022 Subaru Outback needed a 12,000 mile service (oil change, tire rotation, and alignment). I was able to obtain a reservation to have it done in the time-frame I needed at AutoNation Subaru. Carrissa change, tire rotation, and alignment). I was able to obtain a reservation to have it done in the time-frame I needed at AutoNation Subaru. Carrissa Williams, my service advisor checked me in with dispatch. I waited in the comfortable waiting room and the car's service was completed in a little over an hour. I was quite satisfied. More